Alaska usa federal credit union customer service

Alaska USA Federal Credit Union is widely accessible: It has 66 branches across Alaska, Arizona, Washington and California, plus thousands more across the country through the Co-op shared branching network. It also offers 55,000 fee-free ATMs nationwide. The credit union’s checking and savings accounts have low fees that are easily avoided, but those accounts also have low interest rates. Certificates of deposit offer some competitive rates. Live customer service is available 24/7 via phone. You can become a member of Alaska Federal Credit Union if you live, work or go to school in Alaska, Washington, California’s San Bernardino County or Arizona’s Maricopa County. You can also become a member if you have a relative who qualifies for membership.

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Secure, easy access to your accounts
An easy, accessible way to manage your money
Related Products
Learn about money management
What states have Alaska USA Federal Credit Union?
How do I log into Alaska USA?
Who owns Alaska USA credit union?
Is Alaska USA open on Sundays?

Best for: Residents mostly in Alaska or Washington who value in-person customer service and low-cost checking and savings accounts.

National Mortgage Licensing System (NMLS) consumer access listing

If you are using a screen reader and having difficulties with the site, call the Alaska USA Member Service Center 24/7 at 800-525-9094.

Alaska USA Mortgage Company is a subsidiary of Alaska USA Federal Credit Union

Real Estate loans are provided by Alaska USA Federal Credit Union in Alaska, Arizona, California, Washington, NMLS ID #409001. Mortgage loans are provided by Alaska USA Federal Credit Union in Arizona. NMLS #409001. Mortgage loans are provided by Alaska USA Mortgage Company, LLC in Alaska, Washington, and California. License #AK157293; Washington Consumer Loan Company License #CL-157293; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act, License #4131067. Home Loans are provided by Global Credit Union, a division of Alaska USA Federal Credit Union in Washington and Idaho, NMLS ID #409001.

If you are using a screen reader and having difficulties with the site, call the Member Service Center 24/7 at 800-525-9094.

Products offered through Alaska USA Insurance Brokers, LLC, are provided by various carriers and are an obligation of the issuing company. They are not obligations of or deposits to Alaska USA Federal Credit Union or its subsidiaries, and are not insured by the National Credit Union Administration or any other agency of the United States. Some products not available in all states. California Insurance License # OF41797.

Alaska USA and UltraBranch are registered trademarks of Alaska USA Federal Credit Union.

If you are using a screen reader and having difficulties with the site, call the Member Service Center 24/7 at 800-525-9094.

Real Estate loans are provided by Alaska USA Federal Credit Union in Alaska, Arizona, Washington, NMLS ID #409001. Mortgage loans are provided by Alaska USA Federal Credit Union in Arizona, NMLS ID #409001. Mortgage loans are provided by Alaska USA Mortgage Company, LLC in Alaska, Washington and California. License #AK157293; Washington Consumer Loan Company License #CL-157293; Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, License #4131067.

Online & Mobile Banking

Secure, easy access to your accounts

Safely manage your money 24/7 from your computer or mobile device

An easy, accessible way to manage your money

With our secure online and mobile banking, you can:

Verify your account balances, direct deposits, and payments—including pending transactions.
Pay your Alaska USA loan, Visa® credit card, or mortgage bill, or pay virtually anyone with Bill Pay.
View your eStatements and transaction history.
Confirm your next loan payment date and amount.
Deposit checks by snapping a picture with your phone.
Transfer funds between your accounts or to another Alaska USA member.
Place stop payment orders on checks.
Transfer money to family and friends.

Yes, you can set up alerts and notifications for the following situations:

When your account balance reaches a specified limit
Before a scheduled transfer is completed
When your eStatement is available

After you set up an alert, you’ll receive an email notification and see an alert message when you log into your account online.

Yes, you can specify your own user ID and password. When you first log into online banking, you will use your member number as your user ID. You can then visit your Account Profile anytime to change your user ID or password.

Yes, you can customize your account names. All of your accounts will receive a default name when you open them. You can easily change the default name to something more memorable by clicking the pencil icon next to the name on the Account Summary page.

If you experience any technical difficulties with online or mobile banking, check out our Online Banking FAQs or call the Member Services Center 800-525-9094. We’re available 24/7 to help you.

Learn about money management

What states have Alaska USA Federal Credit Union?

Alaska USA is an independent, member-owned, not-for-profit financial cooperative with branches in Alaska, Arizona, Washington, and California.

How do I log into Alaska USA?

How do I ....

Visit the Alaska USA home page..

Enter your User ID in the field at the top-left of the page..

Click the "Log in" button to load your personalized password entry screen..

Verify your personalized image is correct and enter your password. Click 'Submit' to finish logging into your account..

Who owns Alaska USA credit union?

Alaska USA Federal Credit Union is a not-for-profit financial services cooperative, owned by more than 709,000 members throughout the United States and around the world.