What refers to some aspect of a product or company that makes it more appealing to target customers?

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A target market is a group of consumers or organizations most likely to buy a company’s products or services. Because those buyers are likely to want or need a company’s offerings, it makes the most sense for the company to focus its marketing efforts on reaching them. Marketing to these buyers is the most effective and efficient approach. The alternative - marketing to everyone - is inefficient and expensive.

Finding Your Target Market

To determine who your best target market consists of, start by answering three basic questions:

  • What problem does your product or service solve? Does it help soothe teething babies? Does it make men feel taller? Does it help companies garner more publicity?
  • Who is most likely to have this problem? In what situations do they use it? This is where you start breaking down who you should be focusing on. Is it individuals? Businesses? Families?
  • Are there different groups with different needs? You may have more than one target market, or market segment, based on how they use a product or service. For example, a bike shop may help families with young children choose a safe bike for their 5-year-old, while a 30-something athlete may want advice in choosing a professional racing bike.

Get a little more specific about what pain points your product or service addresses and then who typically feels that pain.

Zeroing in On Your Target Market

Once you are clear about who is most likely to need or want your product or service, it’s time to get even more specific about this group, or groups, of people. There are several different ways to define your target market, based on different characteristics. You should decide which approach comes closest to exactly describing your perfect customer:

  • Consumer or business – Start by clarifying if you have a B2B (business-to-business) or a B2C (business-to-consumer) offering.
  • Geographic – Local  brick-and-mortar stores may find that their most likely customers are within a two-mile radius of their store, or within a particular zip code. This target market is defined geographically, based on where they live or work or vacation or do business.
  • Demographic – Describing  your best customer demographically means that you define your target market in terms of their gender, age, income level, education level, marital status, or other aspect of their life.
  • Psychographic – Sometimes customers don’t fit into a particular group based on outward characteristics, but more based on internal attitudes and values. These are psychographic characteristics.
  • Generation – Many companies today define their target market based on which generation they were born in, such as baby boomers or Gen Y.
  • Cohort – Other companies find that their target market is better defined by looking at cohorts, or groups of people who had similar experiences during childhood, such as being raised by a single mom or attending boarding school.
  • Life stage – Other target markets are more alike because of the stage of life they are in, whether it’s post-college, retirement, newly married, newly divorced, or parenting young children, for example.
  • Behavioral – Another approach is simply based on frequency of use, or behavior, which could be a good choice for nail salons, car washes, or vacation rentals, for example.

Armed with a clear understanding of your target market(s), you can now begin to craft marketing messages that appeal to that particular group’s pain points and preferences.

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Target market segmentation: Defining a target market

Market segmentation is the process of dividing a market into smaller groups of people, or segments, to identify areas for possible market growth. Through segmentation, marketers can identify the key characteristics that define their target market and direct marketing efforts to their unique needs, interests, and personalities. 

To help you define your target audience, the section below contains descriptions of four of the most common types of market segmentation. Though each segmentation is distinct and offers its own view of a target market, it is also common for marketers to use many of them together to paint a more complex and telling portrait of their potential customers.   

Demographic segmentation

Demographic segmentation classifies consumers based on specific attributes, such as age or income level. Demographic segmentation offers a glimpse of consumers as actual people in the real world using common data collection methods. Typically, this segmentation is best used for business-to-customer (B2C) marketing efforts. 

Typical attributes that to consider during demographic segmentation include: 

  • Age 

  • Gender identity

  • Ethnicity 

  • Sexual orientation

  • Income level 

  • Household size

  • Education level

  • Geographical location

Psychographic segmentation

Psychographic segmentation classifies consumers based on their psychological and personal traits, such as values and attitudes. Unlike demographic segmentation, which describes who consumers are, psychographic segmentation offers a glimpse into the motives behind why they buy something. Typically, this segmentation is as helpful for  B2C and business-to-business (B2B) marketing efforts.

Common psychological characteristics and traits to consider during demographic segmentation include:

  • Personal values 

  • Religious beliefs 

  • Opinions

  • Attitudes

  • Aspirations

  • Political leanings

  • Lifestyle

Firmographic segmentation

Firmographic segmentation classifies companies and businesses into a set of shared attributes, such as their industry and number of employees. In effect, firmographics is akin to demographics, except that it focuses on the characteristics of businesses rather than people. As a result, it is used exclusively for B2B marketing. 

Common attributes to consider for firmographic segmentation include: 

  • Industry 

  • Location

  • Size

  • Status or Structure

  • Performance

Behavioral segmentation

Behavioral segmentation classifies consumers based on their behaviors surrounding products or services, such as when they decide to purchase them and how they use them. By focusing on consumer behavior, behavioral segmentation provides a look into how consumers interact with businesses, which allows marketers to improve the effectiveness of their efforts. Typically, this segmentation is as useful for  B2C as B2B marketing efforts.

Common areas of consideration for behavioral segmentation include:

  • Usage frequency

  • Occasion

  • Brand loyalty

  • Benefits needed

Target market strategies

A range of strategies allows you to market your product or service to your target market. Typically, these strategies are broken down from the broadest target market to the most narrow and specific. The exact method you use will largely depend on the target market you have identified. 

Read on to learn more about four of the most major target marketing strategies. 

Mass marketing

Mass marketing is a marketing strategy that forgoes segmenting a market and instead advertises to the broadest possible number of people. Unlike other marketing efforts, mass marketing doesn’t create different campaigns for different market segments but instead runs a single campaign for the entire market.

Mass marketing is particularly attractive to companies selling products or services with broad appeal. For example, gas companies, telecommunications companies, and manufacturers of salt and sugar typically only conduct mass marketing campaigns because nearly the entire market uses their products. 

Differentiated marketing 

Differentiated marketing is a marketing strategy in which a business creates different marketing campaigns to appeal to different target audiences. By differentiating their marketing campaigns, businesses are able to more effectively articulate their value proposition to various market segments and, ideally, increase the success of their marketing strategy. 

In order to reach diverse segments, differentiated marketing requires businesses to dedicate more of their budget to the creation of different marketing campaigns. As a result, differentiated marketing is a strategy well-suited to businesses selling goods and services to a target market composed of distinct target audiences. 

Niche marketing 

Niche marketing is a marketing strategy in which a business focuses all its marketing efforts on a highly specific and unique target market. As a result, niche marketing often targets gaps in the marketplace, where the needs of specific customers are not currently being met. 

In targeting a niche, businesses can craft highly targeted advertising campaigns that appeal to their specific market. In turn, these efforts are well-suited to smaller businesses looking to enter an already crowded marketplace that nonetheless includes several, specific gaps that are currently not being serviced.

Micromarketing 

Micromarketing is a marketing strategy that specifically targets a narrow segment of a niche market. Typically, the target audience of a micromarketing campaign is defined by specific characteristics such as age, job title, geographic location, or gender. 

As a marketing effort that targets a highly specific group, micromarketing can also be more costly than other marketing strategies, such as mass marketing. In effect, micromarketing is best suited for target audiences where the rewards outweigh the potentially costly effort to reach them.

Get market ready

To help you hit a bullseye on your next business undertaking, you might consider obtaining a professional certificate in Social Media Marketing offered by Meta. The University of Illinois, meanwhile, offers a specialization in Digital Marketing that provides insight into the data collection and analysis methods used by marketing professionals. 

Whatever you decide, though, just remember that thoroughly identifying your target market can help you hit your marketing targets. 

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Article sources

1. CoSchedule. “The Marketing Management + Strategy Statistics You Need to Know in 2019, https://coschedule.com/marketing-statistics.” Accessed June 3, 2022.