Policy number on insurance card keystone first

Are you a Keystone First member? Are you interested in finding out more about the health plans?

Whether you are a plan member or not, this mobile application provides quick and easy ways to help you manage your health care. For members, it puts your Keystone First health plan information at your fingertips, with features that include quick access to your member ID card and provider information. It’s also a useful tool to help make every provider visit valuable. Manage your health, wherever you are.

FEATURES
The Keystone First mobile app makes every provider visit easier for Keystone First members:
• ID card — Get access to an electronic copy of your member ID card.
• Medicine cabinet — Keep track of your medicines, how to use them, your prescription history, and medication reminders. You can also learn how medicines interact with each other and view medicine warning labels.
• Find a doctor or hospital — Use a quick search tool to help you look for any network provider, hospital, pharmacy, specialist, or urgent care center nearby. You can also get directions to a provider’s office or call for an appointment.
• My Doctors — Get access to your primary care provider (PCP) and your other health care providers.
• Resources — See an overview of the digital and community resources available to you.
• Contact Us — Access a list of important phone numbers for the health plan.
• Available in English and Spanish.

iPhone Screenshots

Are you a Keystone First member? Are you interested in finding out more about the health plans?

Whether you are a plan member or not, this mobile application provides quick and easy ways to help you manage your health care. For members, it puts your Keystone First health plan information at your fingertips, with features that include quick access to your member ID card and provider information. It’s also a useful tool to help make every provider visit valuable. Manage your health, wherever you are.

FEATURES
The Keystone First mobile app makes every provider visit easier for Keystone First members:
• ID card — Get access to an electronic copy of your member ID card.
• Medicine cabinet — Keep track of your medicines, how to use them, your prescription history, and medication reminders. You can also learn how medicines interact with each other and view medicine warning labels.
• Find a doctor or hospital — Use a quick search tool to help you look for any network provider, hospital, pharmacy, specialist, or urgent care center nearby. You can also get directions to a provider’s office or call for an appointment.
• My Doctors — Get access to your primary care provider (PCP) and your other health care providers.
• Resources — See an overview of the digital and community resources available to you.
• Contact Us — Access a list of important phone numbers for the health plan.
• Available in English and Spanish.

What’s New

Address change feature added to keystone plan

Ratings and Reviews

Just DELETED after USING it for YEARS!

Don’t know what happened! Used to work. Wasn’t great but it was helpful. Especially when I needed a copy of my card…helped me countless times. Just gonna have to figure out how to get one on my phone now. App keeps saying I’m locked out. But I’m fine on the web. I’ve called & ive emailed about it. A shame, it WAS pretty convenient for me. I’m not the only one whose having the identical issue….so it’s clearly an app problem. Oh well…was helpful while it lasted.

Does Not Work

You can download this app but it will do you no good I’m new and I tried to put in my info and it says I’m not found when I clearly registered like less than 10 minutes earlier so my advice is do not download this app they need to do a lot of work to make it work properly

Doesn’t work

I registered an account and immediately after it wasn’t allowing me to login some about a data transfer issue

App Privacy

The developer, Keystone Family Health Plan, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Keystone Family Health Plan

Size

20.3 MB

Category

Medical

Compatibility iPhone Requires iOS 12.0 or later. iPod touch Requires iOS 12.0 or later.

Age Rating

12+ Infrequent/Mild Medical/Treatment Information

Copyright

© 2022 Keystone Family Health Plan, 200 Stevens Drive, Philadelphia, PA 19113

Price

Free

  • App Support
  • Privacy Policy

  • App Support
  • Privacy Policy

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Is ID the same as policy number?

Your insurance I.D. number (or policy number) on the insurance card indicates the coverage your plan provides. If you're the policyholder, the last two digits in your number might be 00, while dependents might have numbers ending in 01, 02, etc.

What is a policy ID for insurance?

Member ID/Policy Number Each person covered by a health insurance plan has a unique ID number that allows healthcare providers and their staff to verify coverage and arrange payment for services. It's also the number health insurers use to look up specific members and answer questions about claims and benefits.

What is keystone first group number?

Call Member Services at 1-800-521-6860 (TTY 1-800-684-5505) to talk to a Member Services Representative 24 hours a day, 7 days a week, or, Call the Nurse Call Line at 1-866-431-1514.

How do I find my keystone first member ID?

You should have received your Keystone First ID card in the mail. If you have not received your ID card yet, or if it is lost or stolen, please call Participant Services at 1-800-450-1166 (TTY 711).