Outlook recover items recently removed from this folder

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Starting 1 October 2021, all emails, calendar items, contacts and tasks in the Deleted Items folder in Outlook will be automatically deleted after 60 days. We do this to create space on our servers in the data centres of Delft University of Technology and to keep the size of the mailboxes manageable, both in data and financial terms. This is also the case when you have an online archive.

What does this mean exactly?
Every mailbox has a folder called Deleted Items. This folder contains all mailbox items (emails, calendar items, tasks, contacts) which have been deleted by you or by an automatic mailbox rule.

When you delete these items from the Deleted Items folder they will be moved to the so called ‘Recoverable Items’ folder. There they will stay for another 14 days until they are finally deleted. The ‘Recoverable Items’ folder is not shown in the folder list in Outlook or Outlook Web App (OWA).

As long as the items are still in the ‘Recoverable Items’ folder, you can move them back to the Deleted Items/Deleted Items folder and from there to another folder, for example the Inbox/Mailbox folder. You can do this from the Deleted Items/Deleted Items folder by clicking on a button at the top of Outlook (Recover Deleted Items) or a link (Recover items recently removed from this folder), depending on the version of Outlook.

So after you delete an item, you can still recover it for 74 days. After that the item is gone.

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Deleted Items folder in Outlook

Vanaf 1 oktober 2021 ​​​​​worden in Outlook alle e-mails, agenda items, contactpersonen en taken die in de Deleted Items/Verwijderde Items folder staan automatisch na 60 dagen verwijderd. Dit doen we om ruimte te creëren op onze servers in de datacenters van de TU Delft en de grootte van de mailboxen, zowel in data als financieel, beheersbaar te houden. Zo staat dit ook al ingesteld wanneer je een online archief hebt. 

Wat houdt dit precies in?
Elke mailbox heeft een folder genaamd Deleted Items/Verwijderde Items. In deze folder staan alle mailbox items (e-mails, agenda items, taken, contactpersonen) die door jou of door een automatisch mailbox regel zijn verwijderd.

Wanneer je deze items ook weer verwijderd uit de Deleted Items/Verwijderde Items folder worden deze verplaatst naar de zogenaamde ‘Recoverable Items’ folder. Daar blijven ze nog 14 dagen staan tot ze definitief worden verwijderd. De ‘Recoverable Items’ folder zie je niet staan in de folderlijst in Outlook of Outlook Web App (OWA).

Zolang de items nog in de ‘Recoverable Items’ folder staan, kun je ze terugzetten naar de Deleted Items/Verwijderde Items folder en van daaruit naar een andere folder verplaatsen, zoals bijvoorbeeld de Inbox/Postvak In folder. Dit kan je doen vanuit de Deleted Items/Verwijderde Items folder door op een knop te klikken bovenin Outlook (Recover Deleted Items) of een link (Recover items recently removed from this folder), afhankelijk van de versie van Outlook.

Dus nadat je een item hebt verwijderd hebt kun je deze nog 74 dagen lang terughalen. Daarna is het item weg.

Upon deleting a message from your Outlook mailbox, these emails are automatically sent to the Trash folder, where they will remain until they are permanently deleted by the system or recovered by a user. If you would like to disable the ability to recover deleted messages, here's a quick tip on how to turn off the system feature.

How to recover deleted items in Outlook?

If you have accidentally deleted an important email on Outlook, don't worry, you can recover it easily. 

• First of all, check the Deleted Items or Trash folders. Search for the email, right-click it and then select Move > Other Folder.
• If you can not find your items there, check the Recoverable Items folder.
• Next, make sure you are connected to the server. In the Folder menu select Recover Deleted Items From Server. Then, select the items you'd like to recover and choose Recover Selected Items > OK. 

• If neither of the previous methods worked, contact your admin. They might be able to use the eDiscovery Center to locate the lost message.

How to disable deleted message recovery in Outlook?

If you'd like to get rid of the ability to restore your deleted messages in Outlook, follow these instructions:

• From your Outlook.com home screen, click Settings > More mail settings:

• Next, go to Customizing Outlook > Advanced privacy settings > Don't let me recover deleted messages:

• Apply your new settings by clicking Save.

Do you need more help with Outlook? Check out our forum!

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