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For guidance and the latest information, go to our coronavirus page. Call usOur opening hours are: Monday to Friday 7am - 9pm* Saturday & Sunday 8am - 5pm Out of opening hours there is still the option to use the automated options to self serve including making a payment.
You can write to us at:Capital One Card Services P.O. Box 5283 Nottingham NG2 9HD If you want to send us a cheque, please post it to: Capital One Europe Plc, PO Box 1517, NORTHAMPTON, NN1 9GZ Need help understanding?We try to ensure all our information is easy to understand, but we realise sometimes things can still be unclear. If you're having difficulties we offer additional support for all customers, conditions or learning disabilities. If you would like to talk to someone call Our opening hours are: Monday to Friday 7am – 9pmSaturday & Sunday 8am - 5pm If you're deaf or hard of hearingCustomers using a textphone (or the Relay UK app* on a compatible device) can contact us through Relay UK (formerly Typetalk / Text Relay / Next Generation Text) on the below: Our opening hours are: Monday to Friday 7am - 9pm* Saturday & Sunday 8am - 5pm Out of opening hours there is still the option to use the automated options to self serve including making a payment.
*The Relay UK app has been developed by Relay UK and is free to download. This can be installed on a range of compatible internet connected devices such as laptops, tablets and smartphones. For more information on the Relay app, please visit: https://www.relayuk.bt.com/relay-uk-services/relay-uk-app.html, opens in a popup window If you have a complaintFor more information and to make a complaint we have a dedicated Complaints page. Call Charges: Calls to 0800 are free if made from a UK landline or personal mobile. Calls to 03 numbers are charged at the same rate as dialling an 01 or 02 number. If your fixed line or mobile service has inclusive minutes to 01/02 numbers, then calls to 03 are counted as part of this inclusive call volume. Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls. Calls may be recorded/monitored for training purposes. Freeze and unfreeze your card with a few taps. If your card's lost or stolen, there's no need for a frantic phone call. Unlock the app with your passcode, fingerprint or face ID. Our security steps keep your money safe. Mind gone blank? We've all been there. Check those all-important digits securely whenever, wherever. 1, Open your app. 2, tap my card. 3, tap view my pin. 4, enter the last three digits on the back of your card. 5, sorted.Play or pause the moving image.Set up a Direct Debit and never miss a payment. As long as there's money in your account, you won't have to worry about paying on time. Keep tabs on your transactions, however big or small. Turn on notifications and you'll see every time your card is used. This can all help you spot anything suspicious too. 1, turn on notifications to know when your card is used. 2, Check notifications of transactions to track of your spending. 3, this will help you spot anything suspicious too.Play or pause the moving image.Can I get my Capital One card number online?Whatever your reason may be for not having access to your card, though, Capital One is making life easier by allowing you to view your credit card number and card information online.
How can I get my credit card number without my card?Call the credit card company.
If you do not have access to your credit card and you can't find your account number on your statement or online, call your credit card company to get your account number. The number for your credit card company should be located on your bill, or you can look online to find it.
How do I find my full card number on Capital One app?Simply log in to the Capital One app, pull up your card account, scroll to the bottom menu options (underneath your recent transactions) and click where it says “View” next to Virtual Card.
How do I get my Capital One credit card number before it arrives?Here's how to use a Capital One credit card before it arrives:. Download the free Capital One Mobile app.. Log in to the app using your Capital One username and password.. Tap your new credit card, if it's listed.. Look for the card number, expiration date and security code.. |