It is an unfortunate side effect sometimes of a Firestick Update that your remote will become unpaired with your stick. When this happens, it can be a pain at times to fix. Well we're here to help. To resolve this issue there are a few steps you can try. Most of these are fairly simple and will typically work. Follow the steps below and your remote should be working with your stick in no time!
Assuming neither of those options work there is still more we can do. The rest of this will be a little more in-depth and hopefully will work. The next option we have is to pair the remote with the firestick again. At times because they communicate via blue-tooth they will drop connection or as stated above from an update. To sync your remote with a Firestick please follow the steps below.
It should be noted that the firestick will pair up to seven devices via bluetooth.
The final option is to do a complete unpair and reset of the Firestick Remote. Then the remote will need to sync it back with your firestick. In order to do this please follow the steps below.
At this point your remote should work with your firestick again. If the remote is still not working with your Firestick try pointing the remote directly at the stick and see if it picks up the single that way.
Before you begin using your Fire TV Stick, you’ll have to pair the remote. The process can vary depending on which model you have, and not every remote is interchangeable with each generation of Amazon Fire TV. Here’s how to pair or reset your Fire TV Stick remote.
Read more: How to add, update, and remove apps on your Fire TV Stick
To pair or reset most Fire TV Stick remotes, press and hold the Home button until the remote starts blinking. If you have an older model, see the specific instructions below.
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How to pair your Fire TV Stick remote
Thankfully, the process to pair your Fire TV Stick is relatively quick to get you set up and watching content.
First, ensure your TV is on and that you are holding the remote within 10 ft (3 m) of the TV. Then, all you need to do is press and hold the Home button on your remote for ten seconds. You should see the light at the top of your remote start blinking, followed by an on-screen confirmation that your remote has paired.
If you don’t see either, try removing or replacing the remote batteries and waiting thirty seconds before trying again. If that still doesn’t work, see the next section for steps to reset your Fire TV Stick remote.
How to reset your Fire TV Stick or Alexa Voice remote
First, unplug your Fire TV and wait for a full minute. Then, press and hold the Left, Menu, and Back buttons simultaneously. We know it can be a lot to handle at once, but you can hold the first two with your thumb because the back button is located right beneath the left button.
Here’s a diagram of the relevant button for reference:
Adam Birney / Android Authority
Hold all three buttons for twelve seconds, then release and wait five seconds. After that, remove the batteries from your remote, plug your Fire TV back in and wait for another minute.
Lastly, put the batteries back into your remote and press the Home button. The LED light on the remote will blink blue to indicate a successful pairing. Note that you won’t see any blinking lights if you use an Alexa Voice remote Lite (the one without any power or volume up/down buttons).
Fire TV Basic Edition and Alexa Voice remote 1st gen
Resetting the first generation of Alexa Voice Remotes is the same process as above, except you have to hold fewer buttons.
As for the Fire TV Basic edition, the process is different, so follow along carefully.
Read more: How to remove devices from Alexa
Are Fire Stick remotes universal?
Yes, many Fire TV remotes are interchangeable, but not all. If replacing a lost or broken remote, ensure the replacement is compatible with your Fire Stick model and generation.
Can you replace a Fire Stick remote?
Yes, you can replace a Fire TV remote with a new one. However, make sure the replacement is compatible with your Fire Stick model and generation before buying.
Can I use my phone as a Fire Stick remote?
Yes, there is a mobile app for Android and iPhone to control your Fire TV Stick from your smartphone.
How do I pair additional Fire TV remotes?
First, go to Settings on your Fire TV. Then, select Controllers & Bluetooth Devices. Select Amazon Fire TV Remotes and hold the Home button for 10 seconds to pair a remote.
How do I reset my Firestick remote?
Press and hold the Left button, Menu button, and Back button at the same time. Hold them for 12 seconds. Release the buttons and wait 5 seconds.
Why is my Firestick remote not pairing?
Replace the batteries in your remote. For best performance, alkaline batteries are recommended. Move your remote closer to your Fire TV device, within 10 feet (3 m). Unplug your Fire TV device from the power cord or adapter then plug it back in.