For Benefits Eligibility and Enrollment go to My OC Benefits™ at my benefits.ocgov.com or call the Benefits Service Center at 1-833-476-2347 and speak to a representative between 8 a.m. and 6 p.m. Pacific time, Monday through Friday.
You may also leave a message with Employee Benefits Customer Service at 1-714-834-6282. All calls will be returned within 24 hours. Check out our resource about After Hours/Weekends: What to do if it's after hours or the weekend Logging in for the first time? Select New User?: Transparency in Coverage - Machine Readable FilesPPO Plans: Wellwise Choice, Wellwise Retiree, Sharewell Choice,
Sharewell Retiree, Anthem Blue Cross
Blue Shield PPO Network
//myoptions.blueshieldca.com/oc
1-888-235-1767
The information available through the below link is provided in good faith to comply with the Machine-Readable Files (MRF) provision of the Transparency in Coverage Final Rule (TCFR). These files are extensive collections of data to be ingested and read by machines and are not intended for consumer/member use.
Access files
To learn more about the TCFR and the MRF provision, refer to this Centers for Medicare & Medicaid Services page.
(Wellwise & Sharewell Active and Retiree PPO Medical Plans)
OptumRX
www.OptumRx.com
1-800-573-3583
- Anthem Blue Cross Preferred Custom PPO Plan & Standard PPO Plan
www.anthem.com/ca/countyoforange
1-833-848-8730 - For access to Anthem’s machine readable files on pricing, go to: //www.anthem.com/ca/machine-readable-file/search
HMO Plans
Cigna Choice/Cigna Select HMO
www.cigna.com/CountyofOrange
1-800-244-6224Cigna Vision
Transparency in Coverage - Machine Readable Files
Under the Transparency in Coverage Rule, issued in 2020 by the U.S. Department of Health & Human Services, U.S. Department of Labor and U.S. Department of the Treasury, health plans (which includes clients who sponsor employee benefit plans) and health insurance issuers must publish Machine-Readable Files (MRF). The information available through the below link is provided in good faith to comply with the MRF provision of the Transparency in Coverage Final Rule (TCFR). These files are extensive collections of data to be ingested and read by machines and are not intended for consumer/member use.
//www.cigna.com/legal/compliance/machine-readable-files
Kaiser HMO
//my.kp.org/ca/oc
1-800-464-4000For access to Kaiser’s machine readable files on pricing, go to: //healthy.kaiserpermanente.org/front-door/machine-readable.
American Specialty Health Plans (ASHP) - Chiropractic Network
Information for the HMO Plans
www.ashcompanies.com
1-800-678-9133SCAN HMO Plan
www.scanhealthplan.com/CountyofOrange
1-877-212-7654Anthem Blue Cross HMO Health Plans (Traditional & Select)
www.anthem.com/ca/countyoforange
1-877-359-9653Anthem Blue Cross Senior Secure HMO
www.anthem.com/ca/countyoforange
1-833-848-8730
PPO Benefits and Coverage/Claims Information
- Blue Shield of
California
//myoptions.blueshieldca.com/oc
P.O. Box 272540
Chico, CA 95927-2540
1-888-235-1767
PPO Hospital Precertification Review
- Blue Shield of California
//myoptions.blueshieldca.com/oc
1-800-343-1691
PPO Network
- Blue Shield PPO
Network
//myoptions.blueshieldca.com/oc
1-888-235-1767
Management & Attorney Dental Plan
- Blue Shield of California Dental
//myoptions.blueshieldca.com/oc
1-877-403-2273
The Pathway to Wellness Program
- WebMD
webmdhealth.com/countyoforange/
1-800-492-9812
Attorney and Management Life Insurance
- The Hartford Life Insurance Company
www.thehartford.com
1-888-563-1124
Attorney and Management Short-term and Long-term Disability
- The Standard Insurance
Company
www.standard.com
1-800-368-2859 - General Questions
1-833-786-5639 - Claim Intake Service Center