Blue shield of california human resources phone number

For Benefits Eligibility and Enrollment go to My OC Benefits™ at my benefits.ocgov.com or call the Benefits Service Center at 1-833-476-2347 and speak to a representative between 8 a.m. and 6 p.m. Pacific time, Monday through Friday. You may also leave a message with Employee Benefits Customer Service at 1-714-834-6282. All calls will be returned within 24 hours.

Check out our resource about After Hours/Weekends: What to do if it's after hours or the weekend

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Select New User?:

• Enter the last four digits of your Social Security Number and your date of birth
• Next, follow the prompts to create your user ID, password and Benefits Service Center PIN  

PPO Plans: Wellwise Choice, Wellwise Retiree, Sharewell Choice, Sharewell Retiree, Anthem Blue Cross

• Claims Administrator - Blue Shield of California
  Blue Shield PPO Network
  https://myoptions.blueshieldca.com/oc
  1-888-235-1767

• Transparency in Coverage - Machine Readable Files

  The information available through the below link is provided in good faith to comply with the Machine-Readable Files (MRF) provision of the Transparency in Coverage Final Rule (TCFR). These files are extensive collections of data to be ingested and read by machines and are not intended for consumer/member use.

   Access files

   To learn more about the TCFR and the MRF provision, refer to this Centers for Medicare & Medicaid Services page.

• Prescription Drug Card & Mail Order Program Administrator
  (Wellwise & Sharewell Active and Retiree PPO Medical Plans)

            OptumRX 
            www.OptumRx.com
            1-800-573-3583

• Anthem Blue Cross Preferred Custom PPO Plan & Standard PPO Plan
  www.anthem.com/ca/countyoforange
  1-833-848-8730
• For access to Anthem’s machine readable files on pricing, go to: https://www.anthem.com/ca/machine-readable-file/search

HMO Plans

• Cigna Choice/Cigna Select HMO
  www.cigna.com/CountyofOrange
  1-800-244-6224

• Cigna Vision  

  1-877-478-7557  ​​​​​​​

• Transparency in Coverage - Machine Readable Files

  Under the Transparency in Coverage Rule, issued in 2020 by the U.S. Department of Health & Human Services, U.S. Department of Labor and U.S. Department of the Treasury, health plans (which includes clients who sponsor employee benefit plans) and health insurance issuers must publish Machine-Readable Files (MRF). The information available through the below link is provided in good faith to comply with the MRF provision of the Transparency in Coverage Final Rule (TCFR). These files are extensive collections of data to be ingested and read by machines and are not intended for consumer/member use.

  https://www.cigna.com/legal/compliance/machine-readable-files

• Kaiser HMO
  https://my.kp.org/ca/oc
  1-800-464-4000

• For access to Kaiser’s machine readable files on pricing, go to:  https://healthy.kaiserpermanente.org/front-door/machine-readable.

• American Specialty Health Plans (ASHP) - Chiropractic Network
  Information for the HMO Plans
  www.ashcompanies.com
  1-800-678-9133

• SCAN HMO Plan
  www.scanhealthplan.com/CountyofOrange
  1-877-212-7654

• Anthem Blue Cross HMO Health Plans (Traditional & Select)
  www.anthem.com/ca/countyoforange
  1-877-359-9653

• Anthem Blue Cross Senior Secure HMO
  www.anthem.com/ca/countyoforange
  1-833-848-8730

PPO Benefits and Coverage/Claims Information

• Blue Shield of California
  https://myoptions.blueshieldca.com/oc
  P.O. Box 272540
  Chico, CA 95927-2540
  1-888-235-1767

PPO Hospital Precertification Review

• Blue Shield of California
  https://myoptions.blueshieldca.com/oc
  1-800-343-1691

PPO Network

• Blue Shield PPO Network
  https://myoptions.blueshieldca.com/oc
  1-888-235-1767

Management & Attorney Dental Plan

• Blue Shield of California Dental
  https://myoptions.blueshieldca.com/oc
  1-877-403-2273

The Pathway to Wellness Program

• WebMD
  webmdhealth.com/countyoforange/
  1-800-492-9812

Attorney and Management Life Insurance

• The Hartford Life Insurance Company
  www.thehartford.com
  1-888-563-1124

Attorney and Management Short-term and Long-term Disability

• The Standard Insurance Company
  www.standard.com
  1-800-368-2859 - General Questions

            1-833-786-5639 - Claim Intake Service Center