Why do my airpods disconnect when im on a call

Apple’s AirPods have exceeded expectations for most users, but some are not happy with them right now, specifically when it comes to phone calls (and battery life).

Table of Contents Show

Fix 1: Check Airpods Charge
Fix 2: Turn Off/On Bluetooth
Fix 3: Check Microphone Settings for Airpods
Fix 4: Reset Airpods through Airpod Case
Fix 5: Forget Airpod Device
Fix 6: Restart your iPhone
Fix 7: Force Restart iPhone
Fix 8: Reset Network Settings
Fix 9: Change Outputs and Inputs on Mac
How to fix AirPods that disconnect from an iPhone
Step 1: Make sure you have the right software
Step 2: Check battery levels
Step 3: Check Bluetooth
Step 4: Check your audio device settings
Step 5: Disconnect your AirPods then reconnect them
Step 6: Reset your AirPods
Step 8: Use just one AirPod
Step 10: Unpair your Watch
Step 12: Check for sources of Wi-Fi or Bluetooth interference

The Apple Communities forum has an 11-page thread full of customers complaining about disconnections while on long phone calls while using AirPods. The issue does not happen when streaming music, but only during phone calls.

Happens several times during long calls with no apparent pattern. The AirPods are fully charged. The strange thing is that while listening to music, this problem doesn’t show up, only on phone calls.

Many have tried Apple’s fixes of resetting network settings in iOS, but that didn’t fix the issue.

What’s the temporary fix for dropped phone calls with AirPods? Many have isolated the problem to the company’s smartwatch and by unpairing Apple Watch from their iPhone, dropped calls no longer happened.

How to unpair your Apple Watch from iPhone?

1. Launch the Apple Watch app on your iPhone, go to the My Watch tab and tap on your watch to select it, then tap on the ”i” icon.

2. Next, tap on Unpair Apple Watch at the bottom, then tap again to confirm. You may need to enter your Apple ID password to disable Activation Lock. Before erasing content and settings, your iPhone will create a backup of your Apple Watch.

If you don’t have your iPhone and want to unpair your Apple Watch, on the smartwatch, go to (this method won’t create a backup):

Settings > General > Reset > Erase all Content and Settings

Others have stated restoring their iPhone setting up as a new device has fixed the issue as well, but you may want to do this as a last resort, since it’s time consuming.

Meanwhile, those talking to Apple about the issue have stated the company wants users to send in their AirPods for diagnostics, while those visiting retail stores for fixes have left without issues being resolved.

If you’re experiencing disconnections with AirPods while on phone calls and you have an Apple Watch—try unpairing the latter, as that seems to fix the issue. We haven’t experienced any drops on phone calls but will keep testing (none of my contacts have been on fire lately to justify a phone call).

Anyone else experiencing this?

Thanks Kevin

Nowadays, The biggest issue is “Airpods Disconnecting Calls”. Many Users have the Same complaint about this problem, the sad truth is I too faced the same issue. Don’t worry, I found a solution to solve this problem and I am here to share it with you, let me explain.

Fix 1: Check Airpods Charge

Check whether your Airpods in full charge.
If it has a low charge then put it into your charger case and make it charge.

Fix 2: Turn Off/On Bluetooth

Open “Settings”.
Tap “Bluetooth” and Turn Off it.
Wait for a few minutes and turn on it.

Fix 3: Check Microphone Settings for Airpods

Open “Airpod Case”.
Open “Settings”.
Tap “Bluetooth”.
Tap (i) info symbol.
Select your “Microphone” from the menu option.
Tap “Automatic” to set up both Airpods as the microphone.
Just change this setting to “Always Left” or “Always Right” to use any one of the Airpods.

Fix 4: Reset Airpods through Airpod Case

Keep your AirPods in the charging case.
Then, close the AirPods case and wait for 15 seconds and open.
Check your Airpods Status Light between the two spaces of your Airpods.
It should flash white.
Make sure that your AirPods are inside the case.
Press and hold the “Set-Up” Button at the back of your Airpod Case for at least 15 seconds.
Check your Airpods Status Light between the two spaces of your Airpods flashing White colour.

Fix 5: Forget Airpod Device

Open “Settings”.
Press the (i) info symbol.
Choose “Forget this Device”.
Wait for a few minutes and reconnect it.

Fix 6: Restart your iPhone

Press and hold the “Side Button” and either “Volume Button” until the slider appears.
Drag the slider to turn on iPhone.
Then, again press and hold the “Side Button” until you see the Apple Logo.

Fix 7: Force Restart iPhone

For iPhone 6 and early

Press and hold the “Home Button” and “Power Button” simultaneously.
Hold both buttons until the screen turns to “black” and wait until the Apple Logo appears.

For iPhone 7
Press and hold the Power and Volume Down Button at the same time until the Apple logo appears.
For iPhone 8 and later

Press the “Volume Up button” and release it.
Press the “Volume Down button” and release it.
Then, press and hold the “Side Button” until the Apple Logo appears.

Fix 8: Reset Network Settings

Go to Settings->General->Reset.
Tap “Reset Network Settings”.
Enter the Passcode if required and tap “Reset Network Settings” in the pop-up box.

Note: This action will reset all Wi-Fi Networks & Passwords, APN & VPN Settings, and Cellular Settings of your iPhone.

Fix 9: Change Outputs and Inputs on Mac

Tap “Apple Logo”.
Tap “System Preferences”.
Then, choose “Sound”.
Select the “Output” tab.
Choose “Airpods”.
Then select the “Input” Tab.
Select “anything But Airpods” this disables Airpods mic to produce high-quality sound from Airpods.

Hope this article will be useful for you. If you find this article useful you kindly share your opinion via comments. Thank You and keep supporting iphonetopics.com

Do your AirPods disconnect from your iPhone during phone calls or while you’re streaming music? You’re not alone. AirPods have been plagued with connection issues ever since they launched in 2016.

User comments on suggest that are quite

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. But these problems are fixable, and in this article we show how to sort out a set of AirPods that keep disconnecting from their iPhone.

If you are frustrated by the

On the other hand, if your AirPods keep connecting to another device read:

You won’t want to hear this, but there are all sorts of reasons why AirPods disconnect from iPhones and other Bluetooth devices. It can be a hardware problem, a signal quality problem, or an issue with a specific version of iOS.

AirPod disconnections were tediously common back in 2016 and 2017 with iOS 10.1, then cropped up again in 2018 following the iOS 11.2.6 update. The issue reared its head a third time following the iOS 12.1 update, and will probably happen again in the future. , and look out for patches in further updates.

Disconnection problems tend to be related to phone calls: a caller complains that they can’t hear you clearly or not at all, or you discover that your AirPods cut out while you were in mid conversation. Less commonly you may encounter the issue when playing music or connecting to in-car Bluetooth.

The problem may be related to the sensors inside the AirPods that determine whether or not they’re in your ears, or to the microphones; or it could be down to Bluetooth interference. Whatever the reason, hopefully one of our audio fixes below will solve the AirPod disconnection problem for you.

If you can’t fix it, read

{{#url}}Best AirPods deals{{/url}}{{^url}}Best AirPods deals{{/url}}

, or head straight to

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for a replacement pair. But don’t give up just yet.

How to fix AirPods that disconnect from an iPhone

To stop your AirPods losing the Bluetooth connection, work through the checklist of possible causes and eliminate them one by one.

Are they out of power? Have you accidentally turned off Bluetooth or selected the wrong audio output? Is it a physical problem with one earbud, is ear detection playing up, or do the AirPods just need to be cleaned? Finally, we can check for sources of signal interference.

Step 1: Make sure you have the right software

For AirPods 3 you need iOS 15.1 or macOS 12.
AirPods Pro work with iOS 13.2 and macOS 10.15.1 or newer.
The old AirPods 2 need iOS 12.2 or macOS 10.14.

Step 2: Check battery levels

The first thing to do is make sure your AirPods have plenty of battery charge. If they’re out of power, you obviously won’t be able to hear anything.

You can check the AirPod charge status on your iPhone by following these steps:

With the AirPods inside the case, open the lid and hold the case beside your iPhone.
A popup on your iPhone will show the battery levels.
You can also check the Batteries widget on your iPhone. Swipe from left to right on the Home page and scroll down.
If you haven’t added the batteries widget to your iPhone, scroll down until you see Edit, tap on that and add Batteries.
This widget will also show you the battery status of other associated Apple devices, such as an Apple Watch.

Incidentally, here’s .

Step 3: Check Bluetooth

Check that Bluetooth is activated on the device you’re using the AirPods with.

On the iPhone or iPad, open Control Centre and check that Bluetooth is on.
Alternatively, go to Settings > Bluetooth. You should see a green indicator to show that Bluetooth is on.

Even if Bluetooth is on, it’s worth turning it off and on again.

In Settings > Bluetooth, tap on the green switch so it goes white.
Wait at least 15 seconds before turning Bluetooth on again.

It will now say that your AirPods are not connected, but they should connect again as soon as you choose them as the source for your audio (see the next step).

Step 4: Check your audio device settings

You should also make sure you’ve selected your AirPods as the output audio device – this may happen automatically because the AirPods identify that they are in your ears, but just in case that hasn’t happened, follow these steps.

While playing music on your iPhone tap on the AirPlay icon that appears below the track (if you have the track selected).

Select your AirPods from the options.

If on a call make sure you have AirPods selected from the audio options that appear on the screen when you make the call.

You can also change the audio source when you’re on the call by tapping on the speaker icon.

Step 5: Disconnect your AirPods then reconnect them

“Turning it off and on again” can solve any number of problems with electronic devices, and the AirPods are no exception.

Put the AirPods inside their case, shut the lid and wait about 15 seconds.
Now open the lid and press and hold the setup button on the back of the case.
Wait for the light to flash amber and then white.
Your AirPods will now have reset (this works even if they aren’t your AirPods).
To reconnect your AirPods just hold them beside your iPhone (make sure you have Bluetooth turned on).
Now go through the setup options on your iPhone.

Step 6: Reset your AirPods

If the above step did not help, reset the AirPods. To do this follow these steps:

Place the AirPods in the charging case and close the lid.
Wait thirty seconds then open the lid again.
On your iPad or iPhone, go to the Bluetooth setting and find your AirPods in the device list. Next to the devices you will see in a small I symbol. Tap on this icon and a new page will open.
Tap “Ignore this device”.
Return to the charging case: Keep the lid open and press the setup button on the back for 15 seconds. The display should then flash amber and then white.

Since it’s possible that your problem relates to dirt, you might want to give them a clean.

This is a delicate procedure, since you don’t want to scratch or mark the case or damage the components. We have detailed advice about

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in a separate article.

Step 8: Use just one AirPod

There are reports that indicate the problem happens less frequently if you are only using one ear bud, so you could leave one in the charging case.

Additionally you could set your AirPods up so that only one AirPod microphone is used.

With the AirPods case open, go to Settings > Bluetooth on your iOS device and select AirPods.
Tap the i and select Microphone from the options.
The default option here is Automatic, with both AirPods providing a microphone. But you can change this to Always Left or Always Right.

This is another feature you should try turning off, to test whether your AirPods work better without it.

Open Settings > Bluetooth on your iOS device.
Tap the i next to your AirPods, then turn off Automatic Ear Detection.

This feature should automatically divert audio to your AirPods as soon as it detects they’re in your ears, but it’s worth checking to see if something is playing up.

Step 10: Unpair your Watch

The issue might be related to pairing with both an Apple Watch and AirPods, so you could try unpairing your Watch and see if the problem continues.

If you have other Bluetooth gadgets it’s worth unpairing them too, just in case something is causing a conflict.

We don’t know why this would make a difference, but some users have found that after turning off Wi-Fi on their iPhone the audio-related fault stopped. This may be down to sources of WI-Fi interference which we will look at in the next step.

Step 12: Check for sources of Wi-Fi or Bluetooth interference

There are various devices that could be causing interference so it’s possible one of them is responsible for your drops in audio. Here are some things you could try to avoid it.

Move closer to your Bluetooth device – your iPhone, for example – if the problem happens when on a call.
Steer clear of microwave ovens, fluorescent lights, wireless video cameras (such as baby monitors) and cordless phones.
Change devices that can use it to the 5GHz band to free up the 2.5GHz band for Bluetooth. (here’s )

On a Mac

If the problem is related to using the AirPods with your Mac, check your Sound settings in System Preferences on your Mac.

Click on System Preferences > Sound and under the Output tab choose your AirPods.
 Do the same under the Input tab.

If you’re finding that the problem happens during FaceTime or audio calls made on your Mac, with callers reporting your voice isn’t clear or that they can’t hear you, it could be related to Bluetooth having to send and receive audio. This can result in the sound quality switching from high fidelity to low fidelity.

Separately, we have advice on .