Which of the following tasks is the responsibility of a medical assistant when scheduling an outpatient surgical procedure?

[Intro paragraph] The best medical assistant job descriptions provide two to three sentences that will introduce the prospective employees to your company, culture, and working environment. This is where you can sell your hospital or medical facility to job seekers and set yourself apart from competing job listings. Be detailed in your description of the role, as medical assistant duties in primary care will differ from those for surgical care.

Medical Assistant Duties and Responsibilities:

  • Helps patients by providing information, services, and assistance.
  • Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.
  • Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
  • Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
  • Saves doctors’ time by helping with office procedures.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
  • Counsels patients by transmitting physician’s orders and questions about surgery.
  • Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms.
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
  • Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
  • Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
  • Updates job knowledge by participating in educational opportunities and reading professional publications.
  • Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
  • Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

[Work Hours & Benefits] It’s always a good idea to highlight the work hours and benefits specific to your medical facility. Potential medical assistants want to learn things like team size, nurse-to-patient ratios, and shift rotations. You can also highlight any of the benefits that set you apart, like childcare reimbursements, commuter benefits, and tuition or continuing education credits.

Medical Assistant Qualifications/Skills:

  • Supply management
  • Verbal communication
  • Infection control
  • Creating a safe, effective environment
  • Organization
  • Scheduling
  • Professionalism
  • Customer focus
  • Confidentiality
  • Bedside manner
  • Medical teamwork

Education, Experience, and Licensing Requirements:

  • Certified Clinical Medical Assistant (CCMA)
  • Bachelor’s degree preferred
  • 1+ years in a medical office
  • Experience with EMR (electronic medical records), medical terminology
  • Previous experience in specific medical field preferred

[Call to Action] The best job descriptions not only entice potential medical assistant applicants to apply but also teach them how to do so by including a call to action. For instance, you can let prospective employees know whether you’d like them to submit an application by clicking on the apply button at the top of the job listing, or if you’d rather they email an application, resume, and supporting documents to a specific person at your facility.

Crafting a detailed, targeted job description is only the beginning of your search for the perfect medical assistant. Next, you’ll need to get it in front of a wide range of qualified candidates before you make your decision. Monster can help you find plenty of top candidates in a short amount of time, and you can get started by posting your job ad for free.

Medical Assistant Program - Certificate
Medical Assistant Program - AAS Degree
The Medical Assistant program provides a balanced blend of administrative and clinical courses to prepare students for entry-level medical assisting in doctors' offices and clinics.

Students can take either the one-year Certificate program or the two-year Associate in Applied Science Degree program. This program provides a blend of administrative and clinical courses to prepare the students for entry-level medical assisting. This allied health care profession offers work primarily in ambulatory settings such as medical offices and clinics. Supervised practicums at physicians' offices are required. Prior to placement, the student must submit evidence of good health which includes a physical exam, up-to-date immunizations, tuberculin screening results, and CPR certification. A background check may also be required. A medical assistant's responsibilities may include but are not limited to, scheduling patients, maintaining medical records, obtaining medical codes, submitting insurance forms, taking vital signs, assisting with minor office surgery, medication reconciliation, taking a medical history, performing office laboratory procedures and tests, obtaining EKG readouts, giving injections, drawing blood, and assisting patients with understanding treatment instructions.

Students will study a variety of course work covering areas such as anatomy and physiology, psychology, medical terminology, office coding, insurance billing, office procedures, computer applications, medication application, clinical practice, medical ethics, medical law, and associated electives.

The 1-year certificate focuses on occupational specialty courses. Upon successful completion of the certificate, the student is able to apply for employment and register for one of many available medical assistant credentialing exams. Complete of the AAS degree requires continuation to the second year of courses for a total of 60 hours of credits that include a mixture of program-specific courses and general education courses. 

This allied health care profession offers work primarily in ambulatory settings such as medical offices and clinics. A supervised internship at a physician’s office is required. Prior to placement the student must be CPR certified and submit evidence of good health, including up-to-date immunizations and tuberculin screening results. A background check may also be required, and any person that committed a felony will not be allowed to write the credentialing exam.

Program Facilities

You will learn in a dedicated lab featuring equipment you will use on the job such as EKG machine, blood pressure cuff, and AED trainer. You will also test your skills with several computer simulation programs.

An interest in helping people, strong organizational skills, and attention to detail are personal qualities that successful students bring to this program. The ability to handle several tasks at one time is important, as well as possessing strong written and oral communication skills and computer skills. Before starting the program, your academic background and assessment scores or testing results are reviewed to determine the right courses to take. Review classes are also available to prepare you to meet the academic requirements of ACC’s Medical Assistant program.

As a medical assistant, your duties will vary from office to office, depending on your employer’s location, size, and specialized work. In a smaller practice, you may be expected to perform both clerical and clinical work while reporting to the office manager. In larger practices, however, you will often specialize in a particular area and report to a department supervisor.

Your job responsibilities will include many clerical duties. These may include handling correspondence, scheduling patients, updating and filing medical records, and maintaining billing and bookkeeping records.

Clinical duties vary according to state law and may include taking medical histories and vital signs, sterilizing instruments, performing routine laboratory procedures, preparing patients for examinations or x-rays, removing sutures, or conducting electrocardiograms. You may also be required to instruct patients regarding medications or special diets and prepare and administer medications under a physician’s supervision.

Employment of medical assistants is expected to grow 19% through the year 2029, much faster than the average for all occupations. Job prospects should be best for medical assistants with formal training or experience, particularly with a credential. Your average annual salary depends on your employer and your experience and skill level. Median annual earnings for medical assistants were $35,850 in 2020.*

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With a highly versatile skill set, a medical assistant is an important extra set of hands for doctors and healthcare administrators. In this role, you’ll work with patients and communicate with doctors, nurses, insurance representatives, and pharmacists.

Day-to-Day Duties

Medical assisting can be a fast-paced position. This means medical assistants need to solve problems and be everywhere at once while remaining calm and professional. If they do their job well, their office runs smoothly.

Perform Routine Medical and Administrative Tasks

Medical assistants may perform any number of daily tasks, including:

Build Relationships with Patients

Being a good listener is vital for a medical assistant. Whether they see a patient once a year or several times a month, medical assistants offer an understanding ear for patients, who may be in for a routine doctor’s exam or because they’re struggling with a chronic disease.

Good medical assistants know when to talk, when to listen, and how to take into account a patient’s mood or personality when interacting with them. The relationships they build with patients can have a positive influence on both the patient’s outlook and the facility’s reputation.

Which of the following tasks is the responsibility of a medical assistant when scheduling an outpatient surgical procedure?

Good medical assistants know when to talk, when to listen, and how to take into account a patient’s mood or personality when interacting with them.

Update Patient Medical Records

One of your most important tasks as a medical assistant is keeping patient medical records current. You’ll enter a patient’s weight and blood pressure and their pre-exam interview responses into a computer database. You may also be responsible for filing patient medical records and adding written notes from physicians or nurses based on exams and any lab tests. 

Prepare Exam Rooms

Preparing exam rooms requires a number of steps, from disposing of contaminated supplies to sterilizing medical tools. Medical assistants might also:

  • Restocking medical tools and equipment
  • Arranging exam room instruments
  • Setting up lab trays for patient exams

Manage Laboratory Tests and X-rays

Medical assistants frequently arrange laboratory services. Depending on their certification and employer, some medical assistants might collect and perform basic lab tests. Many also coordinate X-rays with the medical imaging team or assist with X-ray preparation and development.

Use Current Technology

Technology plays a major role in a medical assistant’s day-to-day duties. Medical assistants manage electronic health records (EHR), which are used to store a patient’s medical history, treatment plans, test results, and immunization dates.

Medical assistants also use other forms of technology. On the clinical side, they run lab tests and use medical equipment such as EKG technology. On the administrative side, they use scheduling software, applications to check in patients, and video for telehealth patient appointments.

Danielle Sadighi is the founder of the American Medical Certification Association (AMCA), one of five accrediting groups for medical assistants. She’s been involved in certification for 28 years and says there are seven areas that medical assistants need to master:

While medical assistants must be knowledgeable in all of these areas, there’s been a shift in emphasis on certain skills in recent years, says Sadighi.

“We can see that EKG and phlebotomy have drastically decreased, and professionalism has drastically increased,” she says. “And, if you talk to a medical assistant, they’ll tell you, ‘Years ago, I needed to know how to perform EKGs and how to draw blood.’ Now, everything has gone very individualized—hospitals want medical assistants, they want phlebotomists, they want EKG.”

Aspiring medical assistants can take a certificate course or earn an associate degree. Online courses are available but they will require in-person training.

Where You’ll Work

Typically, most medical assistants will learn how to perform tasks on the clinical side and the administrative side. Some might go into a job that focuses on one more than the other, but most medical assistants will do both.

The type of healthcare setting you work in will determine many of your responsibilities and can be a factor in your salary. The number of employees, patient volume, and type of patients can also play a role.

Physician’s Office

  • Take patient medical histories
  • Update patient medical records
  • Talk to patients about procedures or tests
  • Prepare patients for exams
  • Help the physician with tasks
  • Take lab specimens
  • Perform lab tests

Hospital

  • Schedule appointments
  • Keep tabs on medical records
  • Assist the physician in small procedures
  • Help patients feel comfortable
  • Give doctors patient updates
  • Update treatment plans
  • Help patients navigate care 

Outpatient

  • Use applications, software, and EHR systems
  • Answer telephones and/or direct calls
  • Book appointments and manage physician schedules
  • Update patient medical records
  • Welcome patients and take medical histories
  • Communicate with hospitals and labs
  • Correspond with insurance companies
  • Handle bookkeeping

Hot Jobs in Medical Assisting

According to the U.S. Bureau of Labor Statistics, more than half of medical assistants work in physicians’ offices, but you’ll also find them in medical and surgical hospitals, outpatient care centers, and offices of other health practitioners, including specialists.

Clinical Medical Assisting Jobs

Although you’ll still have some administrative duties, working as a medical assistant in a clinic provides more opportunities to work alongside a physician and use medical tools and technology.

Ophthalmology :

Ophthalmic medical assistants conduct eye tests, help with the use and care of contact lenses, collect patient medical histories, and assist with minor surgery.

Podiatry:

Podiatric medical assistants make casts for feet, develop X-rays, and assist with podiatric surgery. You’ll need to have strong knowledge of foot anatomy and be comfortable working with patients who may be in pain. Medical assistants interested in sports medicine often find podiatry to be a great steppingstone.

OB-GYN:

In this role, you’ll help physicians with exams and provide guidance and education to pregnant women. OB-GYN medical assistants should be well-versed in issues such as menopause, HPV, and female anatomy.

Chiropractic:

If you’re interested in a natural approach to medicine, working as a chiropractic medical assistant could be a good fit. You’ll help a chiropractor treat patients using a number of methods, including hot and cold therapies.

Administrative Medical Assisting Jobs

Organized, detail-oriented medical assistants thrive in an administrative setting. If you choose to specialize in the non-clinical side of medical assisting, you may spend more time as a medical biller and coder or as an administrative assistant.

As a medical biller and coder, you’ll analyze records, keep track of patient data, determine codes for insurance billing, and work closely with physicians to ensure accuracy.

Which of the following tasks is the responsibility of a medical assistant when scheduling an outpatient surgical procedure?

Organized, detail-oriented medical assistants thrive in an administrative setting.

Administrative medical assistants schedule appointments, fill out insurance forms, and record patient information. They typically work closely with healthcare administrators crafting documents, taking meeting notes, and completing other office tasks.

As you begin your search for a medical assistant school, you’ll find that a strong curriculum will cover both administrative and clinical tasks. Upon graduating, you should be comfortable working in both settings, although you’ll likely need on-the-job training for a specialized medical office.

Advancing Your Career

As more physician practices convert to using electronic health records, medical assistants must master this software. Your responsibilities and professional stature will grow as you learn EHRs and other software and can analyze the data they generate.

Another way to stand out and possibly boost your salary is to earn professional certification, or even stack certifications. Because the healthcare industry is growing, the role of the medical assistant is expected to expand. It could be a good bet to consider earning credentials outside of your field to demonstrate your versatility to employers.

Which of the following tasks is the responsibility of a medical assistant when scheduling an outpatient surgical procedure?

Written and reported by:
Hana LaRock
Contributing writer

Which of the following tasks is the responsibility of a medical assistant when scheduling an outpatient surgical procedure?

With professional insight from:
Danielle Sadighi
Founder, American Medical Certification Association (AMCA)