Walmart allstate protection plan customer service number

Our four medical plan administrators keep our plans running smoothly nationwide, and their health care advisors can help you with medical claims, customer service, and pre-authorization for some services, including the Centers of Excellence program. Your plan administrator is based on your location. You’ll find it on the back of your plan ID card.

Premier, Contribution, Saver, PPO plans:

most states

  • Aetna:
    • Chicago Metro and south Florida: 800-525-6257
    • Everywhere else: 855-548-2387

    Monday–Friday, 6 a.m.–10 p.m.; Saturday, 6 a.m.–3 p.m. Central Time

  • BlueAdvantage Administrators of Arkansas: 866-823-3790

    Monday–Friday, 7:30 a.m.–6 p.m. Central Time

  • HealthSCOPE Benefits: 800-804-1272

    Monday–Friday, 7:30 a.m.–6 p.m. Central Time

  • UMR: 855-870-9177
  • Monday–Friday, 7 a.m.–10 p.m.; Saturday, 7 a.m.–4 p.m. Central Time

Premier, Contribution, Saver, PPO plans:

AK, AL, AR, AZ, CO, GA, IA, KY, LA, MN, MS, OH, TN, WI, WV

  • If your plan administrator is Aetna: 800-626-9170 (GA, OH); 833-554-1544 (customer service, all other areas); 800-941-1384 (find a doctor or care management, all other areas)
  • If your administrator is BlueAdvantage: 866-823-3790 (customer service); 800-941-1384 (find a doctor or care management)
  • If your administrator is UMR: 855-870-9177

Premier, Contribution, Saver, PPO plans:

IL, IN, MO, NC, SC, VA

  • If your administrator is Aetna or BlueAdvantage: 855-377-2200 for customer service or 800-941-1384 for care management.
  • If your administrator is UMR: 855-870-9177

Local Plans

  • Aetna (Banner Local Plan): 855-548-2387
  • HealthSCOPE Benefits (Mercy Arkansas Local Plan): 800-804-1272

HMO plans

To find a doctor or get help with claims for these plans, contact your plan directly.

Geisinger plans
• GeisingerHealthPlan.com
• 844-863-6850

Health Net plans
• HealthNet.com
• 800-722-5342

HMSA Hawaii
• HMSA.com
• 808-948-6111

Kaiser of California
• kp.org
• 800-464-4000 (English)
• 800-788-0616 (Spanish)

Kaiser of Colorado
• kp.org
• Denver metro: 303-338-3800
• Other areas: 800-632-9700

Kaiser of Georgia
• kp.org
• Atlanta metro: 404-261-2590
• Other areas: 888-865-5813

Kaiser of Hawaii
• kp.org
• 800-966-5955

Kaiser of the Mid-Atlantic
• kp.org
• 855-249-5018

Kaiser of Oregon
• kp.org
• Portland area: 503-813-2000
• Other areas: 800-813-2000

Kaiser of Washington
• kp.org
• 888-901-4636

By Chet Putnam, Director, Walmart Services

It’s game day. Your buddies are coming over, and you just bought a new flat-screen TV and a laptop to live out your fantasy football dreams. In walks Bob, uninvited. He brings a football and throws you a pass. “Think fast!” he says. But you aren’t thinking fast. You’re deep in thought about which wide receiver to start in your fantasy football league.

The football knocks over a jar of spicy salsa, spilling it all over your new laptop. Just then, lightning strikes outside and your power goes out. The lights come back but the TV is dead – power surge. It’s Mayhem. But, your fantasy football dreams are still alive and your TV and laptop can be fixed, because you said “yes” to the new Walmart Protection Plans powered by Allstate. Simply file the claims on your phone, then open your phone’s browser and stream the game.

Walmart allstate protection plan customer service number

With a protection plan, not only do you get coverage at an incredible value, as of Aug. 1* you can also have peace of mind knowing your Walmart purchases are in good hands with Allstate. The insurance provider is now powering all Walmart protection plans sold in stores and on Walmart.com.

Walmart allstate protection plan customer service number

What’s even better is you can save time and fix the damage right there on your phone with the Walmart app. Protection plans can now be found under the Services tab. From there, you can file and track claims, transfer or cancel plans, see how much time is left on a plan and find out which purchased items are eligible for the program.

The new experience is all about convenience and speed. No more keeping track of every individual paper plan or receipt – it’s all there at your fingertips. If you use Walmart Pay or purchase items from Walmart.com, your protection plan information will automatically load into the Walmart app. And, if you have a paper receipt, you can easily use the app to scan and tie it to your Walmart.com account.

Walmart and Allstate have a combined 143 years of serving people and building trust. So, get a Walmart Protection Plan powered by Allstate and be better protected from Mayhem.

*Plans sold prior to Aug. 1, 2018, will continue to be serviced by Asurion. Both the protection plan website and Walmart app will direct customers where to go if they need to manage a plan or file a claim.

How do I contact Allstate Protection plan?

Visit our Help Center for online policy changes and more. Contact your Allstate agent. Call 1-800-669-1552.

How do I activate my Walmart Allstate Protection plan?

If you purchased your plan online, visit Walmart.com/account..
Go to Walmart.com/protection..
Follow the easy instructions to save your receipt..
We will save it in case you ever need to file a claim in the future..

How does Allstate 2 year warranty work?

Allstate 2 year Portable Electronics Protection Plan with Accidental Damage Coverage. Your device is covered for all of life's accidents, plus mechanical and electrical failures from normal use. Intentional damage, loss, and theft are not covered.

What does Walmart protection plan not cover?

Accidental damage, intentional damage, loss, and theft are not covered. View Terms & Conditions for complete coverage details. Standard Plan: Your television is covered for mechanical & electrical failures from normal use.