This message has not been downloaded from the server iphone

Many iPhone users report trying to download emails in Mail, but instead seeing an error message: “This message has not been downloaded from the server.” This is a common problem, and typically means the Mail message has been interrupted while it’s being downloaded from the mail server.

There can be a few reasons for this problem, such as your connection being erratic or an issue occurring with your Mail settings. In this article we look at some possible causes and solutions.

This message has not been downloaded from the server iphone

Check Airplane Mode and Wi-Fi

The most common cause for non-responsive email is because you haven’t got a connection. This could be because Wi-Fi or your cellular connection is playing up, or because you accidentally left Airplane Mode activated.

  1. Open Settings.
  2. Check Airplane Mode, at the top of the list, is turned off. If it was on, that explains the issue.
  3. Now let’s reset the connection. Turn Airplane Mode on, then off again.

This will reset your mobile data connection, and hopefully you’ll get a better signal. If not, you’ll have to move to a location with a better signal or connect to Wi-Fi (you need internet to get email).

While you’re in Settings, check your Wi-Fi and make sure you’re connected to a network you know (or not connected at all and using mobile data). If you’re connected to a random network, such as the ubiquitous “public network” (caused by a bug in nearby Windows laptops), that never works. If so, click on the network and tap Forget This Network so you go back to using Wi-Fi.

Quit Mail

This message has not been downloaded from the server iphone

If that doesn’t work then it’s time to try quitting Mail and restarting it. Follow these steps:

  1. Open Mail.
  2. Double-tap the Home button, if you have one. You can also swipe up from the bottom of the screen on an iPad or X-series iPhone until you see a carousel of recently opened apps.
  3. Slide the Mail window up and off the top of the screen.
  4. Press the Home button.
  5. Tap the Mail icon to reopen it.

Reset and update

Still seeing “This message has not been downloaded”? Then it’s time to start resetting and updating.

First try to reset your iPad or iPhone.

  1. Hold down the Home button until you see the “slide to power off” message.
  2. Slide the power icon to the right to power down your iOS device.
  3. Wait till it has fully switched off, then press the Sleep/Wake button to power it back on.

Now it’s a good idea to make sure you’re using the latest version of iOS. Tap Settings > General > Software Update and check to see if a new version of iOS is available. If so, plug in your iOS device and go through the update process.

Delete your Mail account and reinstall

This message has not been downloaded from the server iphone

If you’re still having problems then it could be due to your Mail settings. Rather than dig through each and every setting, it’s usually easier to just delete your Mail account and set it up again.

  1. Open Settings.
  2. Tap Passwords & Accounts.
  3. Tap on the account you’re having trouble with.
  4. Tap Delete Account, then Delete when the alert window pops up.
  5. Tap Add Account.
  6. Choose the account from the list and enter your details.

This should set up the Mail account with its new settings.

If you work your way through each of the solutions in this article you should be able to fix the problem. But if you have any other advice for readers encountering this issue, please leave a message in the comments.

Here’s how to set up email on your Mac, iPad and iPhone.

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  • How to Fix This Message Has Not Been Downloaded from the Server?

By Daisy | Follow | Last Updated February 15, 2022

This message has not been downloaded from the server iphone

Some iPhone users report that they encounter the “this message has not been downloaded from the server” issue when using Mail or Microsoft Outlook. If you also encounter the issue, you can refer to this post from MiniTool to find solutions.

On This Page :

Some users have reported that they see the “this message has not been downloaded from the server” error message when they want to open an email with an attachment on iPhone or iPad. There are some reasons for the issue.

  • Outdated OS of your iPhone or iPad
  • Anti-spam Filtering
  • The replica has been removed from the server
  • Mail app installation is broken

Now, let’s see how to get rid of the “message not downloaded from server” issue.

Fix 1: Restart the Mail App

Temporary glitches between the iPhone's Mail app and the email server can cause mail download problems. Restarting the mail app after force closing it might solve the “message has not been downloaded from the server” issue.

Fix 2: Set the Mail Preview to 5 Lines

You can also try to set the Mail Preview to 5 lines to get rid of the “this message has not been downloaded from the server” issue. Follow the guide below:

Step 1: Open Settings on your iPhone and open Mail.

Step 2: Now, tap Preview and select 5 Lines.

This message has not been downloaded from the server iphone

Step 3: Then restart your iPhone to check if the “message not downloaded from server” issue has gone.

Fix 3: Enable Fetch in the Phone’s Settings

Emails are delivered to the user's device via the Push or Fetch method. In the Push method, the server notifies the client of new emails, while in the Fetch method, the client application repeatedly requests the server for any new emails. Here is how to do that:

Step 1: Open Settings on your iPhone and open Passwords.

Step 2: Now select Fetch New Data and turn Push off.

Step 3: Then enable Fetch and set Fetch to Automatically. In some cases, you may have to tap on the problematic account and select Fetch.

Step 4: Now set all other accounts to Fetch that shows Push.

Step 5: Restart your iPhone to check if the issue has gone.

Fix 4: Readd Your Account

Next, it’s recommended to remove your account and add it again to fix the “this message has not been downloaded from the server” issue.

Step 1: Open Settings on your iPhone and open Passwords.

Step 2: Tap the email account that has issues and tap Delete Account.

Step 3: Now, you can re-add the account by going to Settings > Passwords.

Step 4: Tap Add Account and then select your email account provider. Add email and password and follow the onscreen instructions.

Also see: How to Add Gmail Account to Mail App in Windows 11? 

Fix 5: Restart or Update Your iPhone

If the “message has not been downloaded from the server” issue also occurs, you can restart or update your iPhone to see whether the issue is solved. Charge your iPhone and connect it to a wireless network. Unlock your iPhone and go to Settings > General > Software Update. Tap Install and enter your passcode.

Final Words

These are common fixes for “this message has not been downloaded from the server”. If you are bothered by this issue, try these troubleshooting tips and you can easily fix it.

About The Author

This message has not been downloaded from the server iphone

Position: Columnist

She was graduated from the major in English. She has been the MiniTool editor since she was graduated from university. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. She is also good at writing articles about computer knowledge and computer issues. In daily life, she likes running and going to the amusement park with friends to play some exciting items.

How do you fix this message has not been downloaded from the server iPhone?

How to fix “This message has not been downloaded from the server” error on iPhone.
Check your internet connection..
Enable and disable Airplane Mode..
Reset Wi-Fi modem..
Restart the iPhone or iPad..
Reset Network Settings..
Relaunch the Mail App after Force Closing it..
Change the Mail Preview to 5 Lines..

Why are my emails not downloading on my iPhone?

To adjust these settings: Go to Settings > Mail, then tap Accounts. Tap Fetch New Data. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.

What does it mean when it says Imessage has not been downloaded from the server?

Unfortunately, this is an error that often happens in the Mail app on an iPhone or iPad after performing a major or minor iOS update. Basically, your iDevice is somehow interrupted when trying to download your email from the mail server.