Texas health and human services brownsville tx

Updated Nov 19, 2022

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Found 1,264 of over 1K reviews

41% Recommend to a Friend

Found 1,260 of over 1K reviews

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Top Review Highlights by Sentiment

Pros

• "State job great benefits and working from home was great." (in 180 reviews)

• "Great people to work with with a wonderful mission to provide services to senior and disabled Texans" (in 46 reviews)

• "Great Benefits and lots of time off" (in 41 reviews)

Cons

• "Low pay and very micro managed." (in 144 reviews)

• "Low salary and no raises." (in 37 reviews)

• "There is no training provided by the company" (in 30 reviews)

• "Pay is ok and there are no raises." (in 27 reviews)

Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Texas Health and Human Services Commission and is not affected by filters.

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1. Former Employee, more than 1 year

   Pros

   HHSC is a good place to work, I enjoyed the team that I worked with. Also great benefits when working with the state.

   Cons

   Nothing major. It is a really large organization, so sometimes it can be a challenge to find the right job that you want to apply for.

2. Current Employee, more than 1 year

   Livable wage

   Nov 6, 2022 - TEXAS WORKS ADVISOR I in McAllen, TX

   Recommend

   CEO Approval

   Business Outlook

   Pros

   If you enjoy case management this is for you. Free healthcare for you, (not for family), option to retire around 20+ years.

   Cons

   Enough to live but some fast food places still pay better than working for the state.

   Continue reading

Join the Texas Health and Human Services Commission team

3. Current Employee, more than 3 years

   Pros

   Great benefits and medical included

   Cons

   Salaries are not competitive. Career trajectory is limited and requires leaving the agency to obtain anything higher than a minimum raise, even when changing job roles.

   Continue reading

4. Former Employee, more than 3 years

   Run away

   Oct 10, 2022 - TWA II and MEPD Specialist 

   Recommend

   CEO Approval

   Business Outlook

   Pros

   If you want plenty of last minute mandatory over time requested 3 minutes before clock out with unknown time of when you can log off along with mandatory saturdays with a "good luck, figure out who can take care of your kids" and since you are salary then you don't get overtime paid at time and half, instead its paid at time.... well this is the place for you!!!!

   Cons

   Not even worth your time. They say they will help you while you are out working but the truth is that they request you to have high numbers for completion of applications even if clients dont want to do their job and answer the phone. But it isnt the customers fault, its yours for not finding a way to get the case done full of 10 people in under 35 minutes. Worked myself like crazy with no yearly wage increase. A one time merit raise of 10 cents and a once time in 3 years bonus of OMG... $800. They pull 9.5% out of your check whether you like it or not so it goes to your pension before taxes. The health insurance sucks. Doesnt matter if you work in a little unknown town or large metro like dallas, houston, san antonio, etc... they pay you the same. I didnt even bother to type properly with spelling or punctuation for this review as they arent even worth it.

5. Current Employee, more than 10 years

   Pros

   Serving people of Texas is rewarding. My staff is dedicated and awesome.

   Cons

   Declining benefits. Low pay. Constant changes in executive leadership past 7 years. Overly complex processes that limit carrying out mission & services. Turnover. Not competitive in benefits and telework to attract talent. Computers & technology outdated.

   Continue reading

6. No raises

   Nov 16, 2022 - Program Specialist 

   Recommend

   CEO Approval

   Business Outlook

   Pros

   Time off Benefits Retirement available

   Cons

   Low pay Not much opportunity for advancement unless you know someone. Poor management. Training isn’t case specific.

7. Former Employee, more than 3 years

   Pros

   Health insurance benefits and holidays

   Cons

   High turnover in the Office of Inspector General. Increase in workload and supervisors micromanage. There is an extreme lack of care from the superiors and an unexisting team building program.

8. Dshs

   Nov 14, 2022 - Project Manager 

   Recommend

   CEO Approval

   Business Outlook

   Pros

   Good work environment. Remote work.

   Cons

   Not enough training. Thrown into the wolves.

9. Former Employee, more than 3 years

   Pros

   You work with a great team of people. You get free health insurance You have the ability to work from home You assist families in need

   Cons

   Mandatory overtime has been nonstop since Covid (2+ years plus weekend work) and with additional people seeking refuge in Texas There not enough people to keep up with the demand of applications that need to be processed which leads to very frustrated clients who been waiting on an interview for 3 months or more The pay does not amount to the work It’s hard to move up and be promoted unless you have a Sup who cares to help you learn the skills needed

   Continue reading

10. Former Employee, more than 3 years

    Very fulfilling

    Nov 16, 2022 - Advisor II in Austin, TX

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Very fulfilling Job, it gave me a sense of purpose and focus. I was able to assist those in need of medical, nutritional and financial assistance.

    Cons

    Production metrics are unreasonable and management is not professional. The stress is get in the air.

    Continue reading

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