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If you’ve gone through the process of recruiting, interviewing, and hiring multiple medical assistants, just to find they’re not the right fit, you know what a time-consuming, costly ordeal it can be. That’s why it’s worth honing your recruitment strategy before you make your next hire. The first area worth examining is the interview. And the key to interviewing medical assistants is to match your medical assistant interview questions to the specific needs of your practice. Be sure to ask questions that fully vet candidates by touching on these three main categories:
The suggestions below can help you craft a set of medical assistant interview questions to find a candidate with the right skills, experience, and personality for your practice. 1. Assess Hard SkillsThe first step of the process is to list the daily tasks that your medical assistant will perform and delve into each of those tasks, says Judy Whelehan, area director of Adecco Medical & Science. Using that list of tasks and necessary hard skills, you can create your first set of medical assistant interview questions, which might include some of the following:
It’s also a good idea to decide which skills are a must, and which ones you’d be willing to train on. A strong candidate may not have experience with every type of task, but could have the drive and willingness to learn—which is why you should avoid asking medical assistant interview questions that exclude these candidate. 2. Ask Practice-Specific QuestionsDifferent practices have different needs. A lone wolf practitioner needs a multitasking front and back office whiz, while a 10-lane pediatrics office handling hundreds of patients a day needs several medical assistants who handle stress well. Your next set of medical assistant interview questions should explore specialty knowledge, the patient population you serve, and the scope of your practice. For example, if you’re hiring for a dermatology practice with a high volume of teen patients, your questions might include the following:
What are the medical procedures that are most often done in your office? If the candidate loves to do these procedures, they could be a good fit. Delving into the unique needs of your practice will help you zero in on what it takes to succeed there. 3. Determine Soft Skills and Cultural FitNext, consider your office’s philosophy, company culture, and communication styles. Then ask your potential new medical assistant interview questions to explore those areas. It’s vital to know how to interview medical assistants about those issues because they give you clues about whether a job candidate is likely to be happy working in your practice, says Andrea Crawford, director of career services at Kaplan College. “Someone who worked in a fast-paced clinic and thrived there isn’t going to be happy in a slow-paced clinic,” she says. “They’re going to be bored.” Include questions about the challenges the medical assistants in your practice will face. For example:
The right medical assistant will talk about how they accomplish tasks; how the way they’ve communicated and made decisions in past positions should also work well at your practice. Finally, finish with an open-ended question, such as “What did you like and not like about your last practice?” Listen for clues about whether the candidate could thrive in your practice. Hire and Retain Top Medical Assistants for Your PracticeAsking the right medical assistant interview questions by focusing on hard skills, soft skills, and cultural fit doesn’t mean you’ll never have to do another interview again; but it can help. Ready to take your candidate search to a higher level? Get started on finding the right fit today by posting your job for free on Monster. What are the top 5 questions to ask an interviewer at the end?20 smart questions to ask at the end of your next job interview. What do you personally like most about working for this organisation? ... . How would you describe your organisation's culture? ... . Can you tell me about the kind of supervision you provide? ... . What have past employees done to succeed in this position?. What are 3 questions to ask at the end of an interview?Questions to ask at the end of a job interview. How would you describe the company's culture? ... . What is your favorite thing about working for this company? ... . How do you see this company evolving over the next five years? ... . How would the person in this role contribute to this vision?. What is a good closing question for an interview?Does this position line up with what you expected, based on the job ad? Why do you think you would be a good fit for the role? How much notice do you need to give to your current employer? What are your salary requirements?
How do I ace a medical assistant interview?Tips to Prepare for Your Medical Assistant Interview. Research the company. ... . Compare the job requirements with your skills and experience. ... . Prepare answers to common interview questions. ... . Plan what you'll bring with you. ... . Plan what you'll wear. ... . Be mindful of nonverbal communication. ... . Follow up with your own questions.. |