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**Under Regulation X of the Real Estate Settlement Procedures Act (RESPA), borrowers have the right to resolve errors or request information about their mortgage accounts in writing. Error notices or information requests written on your loan payment coupon or other payment medium provided to you by us will not be accepted. Your written notice of error or information request must include your name, account number and explanation of the error or reason for the request. Any written notice or request you wish to submit must be sent to this address.

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© 2022 Navy Federal Credit Union. All rights reserved.

• Equal Opportunity Employer

Navy Federal Financial Group, LLC (NFFG) is a licensed insurance agency. Non-deposit investments, brokerage, and advisory products are only sold through Navy Federal Investment Services LLC (NFIS), a member of FINRA/SIPC and an SEC-registered investment advisory firm. NFIS is a wholly owned subsidiary of NFFG. Insurance products are offered through NFFG and NFIS. These products are not NCUA/NCUSIF or otherwise federally insured, are not guaranteed or obligations of Navy Federal Credit Union (NFCU), are not offered, recommended, sanctioned, or encouraged by the federal government, and may involve investment risk, including possible loss of principal. Deposit products and related services are provided by NFCU. Financial Advisors are employees of NFFG, and they are employees and registered representatives of NFIS. NFIS and NFFG are affiliated companies under the common control of NFCU. Call 1-877-221-8108 for further information.

Image used for representational purposes only; does not imply government endorsement (per 32 CFR 705.13).

If your vehicle is totaled in an accident or stolen and not recovered, your outstanding loan amount could be higher than the actual cash value of your vehicle. In this situation, you’d be without a car and be required to make up the difference. By adding Guaranteed Asset Protection (GAP) coverage, the difference may be covered, including up to $1,000 of your deductible.2

For new loans: GAP can be added during the initial online loan application process, in person at a branch or by phone.

For existing loans: Call us at 1-888-842-6328 or at our international phone numbers.

• Learn More about Guaranteed Asset Protection (GAP)

1

Liberty Mutual Insurance is made available through the TruStage® Auto & Home Insurance Program. TruStage Auto & Home Insurance Program is made available through TruStage Insurance Agency, LLC. Coverage provided and underwritten by Liberty Mutual Insurance Company or its subsidiaries or affiliates, 175 Berkeley Street, Boston, MA 02116 USA. © 2022 Liberty Mutual Insurance. Discounts are not available in all states and discounts vary by state. Certain discounts apply to specific coverages only. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. A consumer report from a consumer reporting agency and/or motor vehicle report will be obtained on all drivers listed on your policy where state laws and regulations allow. Please consult your policy for specific coverages and limitations. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by Navy Federal Credit Union. Navy Federal Credit Union enables this insurance program to be offered and is entitled to compensation from TruStage Insurance Agency, LLC. ©  TruStage Insurance Agency 2022. AUT-4969069.1-0922-1024

Navy Federal Credit Union is in no way responsible for any products or services provided by or through TruStage, Liberty Mutual or their affiliates, subsidiaries, and insurance company partners. 

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2

Your purchase of Guaranteed Asset Protection (GAP) is optional. Whether or not you purchase Guaranteed Asset Protection will not affect your application for credit or the terms of any existing credit agreement you have with Navy Federal. If you cancel your optional GAP coverage within 60 days of enrollment, you will receive a full refund of any fees. Additional information will be provided to you, which will include a copy of the GAP Agreement and Disclosure (NFCU23A) containing the terms of the plan. There are eligibility requirements, conditions and exclusions that could prevent you from receiving benefits under the plan. You should carefully review the additional information for a full explanation of terms.

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