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I have a Tracphone A502DL had worked fine for months but after the last update, when I turn the HotSpot on my computer, it connects (and says it's connected) but there's no internet. I get no errors, even on the browser, but it doesn't connect. I'd reset it but I don't know how or if that would even work. Last edited by a moderator: Sep 20, 2019
Apr 6, 2016 25,142 261 113,340 14,334
First, make sure the phone can access the internet to see if it is actually working or if the problem is on the phone rather than on the computer. Should the phone have no internet access, then you need to check the device you get internet from. Either a modem/router, or if it is data through your carrier, then contact them about the lack of data. Should it work fine
from the phone, then try a different device, try to connect a different device to the hotspot and see if that one connects. If the other device connects fine, then try this: 1. Go to "Control Panel". 2. Next go to "Network and Internet" and then "Network and Sharing". 3. Now click on "Manage Wireless Networks". 4. On this screen, remove all wireless connections by right clicking on it and select "Remove network" from the drop down menu. 5. After doing this,
close the open windows and reboot the computer. 6. Once the computer is fully reloaded, scan for the "WiFi networks". 7. Click on the available network that you want to access and select "connect". 8. It takes a moment, but then you will be asked to give a password for your WiFi connection. Type in the password and click the "connect" button. It should now be connected. NOTE: If this doesn't work, you may want to restart (turn it off and back on) the phone and the phone's WiFi. Another way to try it is to...
Last edited by a moderator: Sep 20, 2019
Apr 6, 2016 25,142 261 113,340 14,334
First, make sure the phone can access the internet to see if it is actually working or if the problem is on the phone rather than on the computer. Should the phone have no internet access, then you need to check the device you get internet from. Either a modem/router, or if it is data through your carrier, then contact them about the lack of data. Should it work fine from the phone, then try a different device, try to connect a different device to the hotspot and see if that one connects. If the other device connects fine, then try this: 1. Go to "Control Panel". 2. Next go to "Network and Internet" and then "Network and Sharing". 3. Now click on "Manage Wireless Networks". 4. On this screen, remove all wireless connections by right clicking on it and select "Remove network" from the drop down menu. 5. After doing this, close the open windows and reboot the computer. 6. Once the computer is fully reloaded, scan for the "WiFi networks". 7. Click on the available network that you want to access and select "connect". 8. It takes a moment, but then you will be asked to give a password for your WiFi connection. Type in the password and click the "connect" button. It should now be connected. NOTE: If this doesn't work, you may want to restart (turn it off and back on) the phone and the phone's WiFi. Another way to try it is to...
Last edited by a moderator: Sep 20, 2019 Status Not open for further replies.
Why does my hotspot connect but say no internet?If it is already enabled, check to make sure you haven't maxed out your monthly data usage. Reset your cellular data connection and restart your mobile hotspot. Many times, a simple hotspot restart will resolve issues with accessing the internet via a mobile hotspot. Improve your mobile signal strength.
Why is my hotspot not working on straight talk?If your Straight talk phone hotspot has stopped working, you need to inspect the device's limit, the speed of the data, and the WiFi or the range. You should disconnect devices and disable VPNs to relieve the network and lastly perform a factory reset.
How do I get my hotspot to work on straight talk?How do I connect to my hotspot?. Open the "Wi-Fi" settings menu and scan for available Wi-FiĀ® networks.. Select your Mobile Hotspot network name from the list of available networks. ... . If necessary, enter your network password and select "Connect" or "Join.". How do I reset my Straight Talk Mobile Hotspot?Locate the RESET button below the battery compartment. Using a paper clip or other pointed object, press and hold the RESET button for 5 seconds. Your Mobile Hotspot will be reset.
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