It just says "Can't activate visual voicemail" followed by "You can still call to check voicemail" and gives me the option to Try again or Call Voicemail. Calling voicemail works fine, but fuck that. I tried "Try again" but that doesn't do shit. Any thoughts? Pixel2XL
1. To set up your visual voicemail, from the home screen select the
2. Select the Voicemail tab, then select Set Up Now.
Note: Alternatively, you can set up voicemail by selecting the Phone app then pressing and holding the 1 key. If prompted, enter your voicemail password then follow the prompts to set up your voicemail. You will not be able to set up your voicemail when using Wi-Fi calling. Existing Voicemail customer: Enter your existing voicemail password or setup your mailbox as prompted. If you are an existing customer and you have forgotten your voicemail password, you will not be able to access voicemail until you reset your voicemail password.
3. Enter a 7 to 15 digit voicemail password, then select Done.
Note: Re-enter your voicemail password, then select Done again to confirm.
4. Select Default to use the default greeting. Select Custom to record a custom greeting. When finished, select Save.
5. Your voicemail inbox will be displayed.
Note: View Access Voicemail for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
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- Support
- AT&T Wireless
- Apps, features & voicemail
- Voicemail
- Get started with voicemail
- Set up voicemail on your mobile phone
Set up voicemail on your mobile phone
Find out how to set up voicemail on your mobile phone. Also, learn how to create your greeting and password.
QUICK ANSWER
How do I set up voicemail on my mobile phone?
- From your mobile phone, press and hold 1 or the Voicemail key.
- Do one of the following:
- For a new voicemail box—follow the prompts to create your password and greeting.
- For an existing voicemail box—enter your password if prompted. Your voicemail greeting and messages will transfer over to your new phone.
DEVICE SUPPORT
Learn how to set up your voicemail
View interactive voicemail tutorials for more help.Go
DETAILED STEPS
New voicemail and password setup
Make sure to set up your voicemail within 60 days of activation or it’ll be automatically removed from your account.
- From your wireless phone, press and hold 1 or the Voicemail key.
- Select your language preference.
- Create a 7 to 15-digit password.
- Select your preferred greeting.
- Listen to the brief voicemail tutorial.
If you hang up before the tutorial completes, it will play again the next time you check voicemail.
Existing voicemail setup on new phone
- Press and hold 1 or the Voicemail
key.
- Enter your current voicemail password, if prompted. Your current voicemail greeting and messages will transfer to your new phone.
Voicemail help
Last updated: September 7, 2022
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