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Question: How can I get a verification code if my iPhone is broken?Hello, so my husband d iPhone got broken very bad that it’s impossible to open, so he got a new phone but when he enters his apple ID with the right password and everything it asks him of to verify his apple id on the other device. But he can’t because that device it’s broken and that sim card with the apple id phone number aswell. So my question is how can we go pass that verifying code? I tried to do the no phone available and wait 4 days. Did that twice and didn’t receive any message back. Thanks [Re-Titled by Moderator] Posted on May 22, 2020 1:26 AM Answer: Answer: See these reads on two-factor authentication. I assume he is using this security system. See the account recovery part especially. Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974 Below is an excerpt, but read the whole document.See the bold italics below. “Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device [see the additional information in the article].” A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication. Account Recovery—Two-Factor Authentication (i.e., Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921 “If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. “After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.” … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.” Posted on May 22, 2020 2:37 AM Modifying this control will update this page automatically iPhone User Guide
Two-factor authentication helps prevent others from accessing your Apple ID account, even if they know your Apple ID password. Certain features in iOS, iPadOS, and macOS require the security of two-factor authentication. When two-factor authentication is on, only you can access your account by using a trusted device. When you sign in to a new device for the first time, you need to provide two pieces of information—your Apple ID password and the six-digit verification code that’s automatically sent to your phone number or displayed on your trusted devices. By entering the code, you verify that you trust the new device. Two-factor authentication for Apple ID is available in iOS 9, iPadOS 13, OS X 10.11, or later. If you create a new Apple ID on a device with iOS 13.4, iPadOS 13.4, macOS 10.15.4, or later, your account automatically uses two-factor authentication. If you previously created an Apple ID account without two-factor authentication, you can turn on its extra layer of security at any time. Note: Certain account types may be ineligible for two-factor authentication at the discretion of Apple. Two-factor authentication isn’t available in all countries or regions. See the Apple Support article Availability of two-factor authentication for Apple ID. For information about how two-factor authentication works, see the Apple Support article Two-factor authentication for Apple ID. Turn on two-factor authentication
After you turn on two-factor authentication, you have a two-week period during which you can turn it off. After that period, you can’t turn off two-factor authentication. To turn it off, open your confirmation email and click the link to return to your previous security settings. Keep in mind that turning off two-factor authentication makes your account less secure and means you can’t use features that require a higher level of security. Note: If you use two-step verification and upgrade to iOS 13 or later, your account might be migrated to use two-factor authentication. See the Apple Support article Two-step verification for Apple ID. Add another device as a trusted deviceA trusted device is one that can be used to verify your identity by displaying a verification code from Apple when you sign in on a different device or browser. A trusted device must meet these minimum system requirements: iOS 9, iPadOS 13, or OS X 10.11.
Add or remove a trusted phone numberWhen you enrolled in two-factor authentication, you had to verify one trusted phone number. You should also consider adding other phone numbers you can access, such as a home phone, or a number used by a family member or close friend.
Trusted phone numbers don’t automatically receive verification codes. If you can’t access any trusted devices when setting up a new device for two-factor authentication, tap “Didn’t get a verification code?” on the new device, then choose one of your trusted phone numbers to receive the verification code. View or remove trusted devices
Generate a password for an app that signs in to your Apple ID accountWith two-factor authentication, you need an app-specific password to sign in to your Apple ID account from a third-party app or service—such as an email, contacts, or calendar app. After you generate the app-specific password, use it to sign in to your Apple ID account from the app and access the information you store in iCloud.
After you generate your app-specific password, enter or paste it into the password field of the app as you would normally. For more information, see the Apple Support article Using app-specific passwords.
Please don’t include any personal information in your comment. Maximum character limit is 250. Thanks for your feedback. How can I get my Apple ID verification code without my phone?From your Mac
Go to Apple menu > System Preferences, then click Apple ID. Click Password & Security > Get Verification Code.
How do I verify my Apple ID if I can't receive my verification code?Go to Settings > iCloud. Tap your Apple ID username. If your device is offline, tap Get Verification Code. If your device is online, tap Password & Security > Get Verification Code.
Can I get my Apple ID verification code sent to my email?You can see this option when you sign in to appleid.apple.com. Before you can use a new or updated Apple ID, we'll send you a verification email to make sure that the email address belongs to you.
How can I log into my iCloud without verification code?If you have setup 2-step verification, you cannot login without the code. That's the whole point of 2-step verification. By logging in to your AppleID in a web browser with your password and recovery key, you can set a new trusted device and/or SMS text number to receive codes at.
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