How to check where my tax refund is

Check the Status of Your Income Tax Refund

ONLINE:

Click on TSC-IND to reach the Welcome Page
Select Check the Status of Your Refund found on the left side of the Welcome Page.
You must have your social security number (or your spouse’s social security number if it is a joint return and your spouse’s number is entered first on the return) and the exact amount of the refund request as reported on your Connecticut income tax return. Enter the whole dollar amount of the refund you requested. (Do not include cents.) For example, if you requested a refund of $375, enter 375.

NOTE: Please be aware that for all direct deposit refunds you must allow at least two business days after the date the refund is processed for the credit to be in the account.

TELEPHONE:

Call our automated refund system 24 hours a day and check the status of your refund by calling 800-382-9463 (Connecticut calls outside the Greater Hartford calling area only) or 860-297-5962 (from anywhere). You will need your social security number (or your spouse’s social security number if it is a joint return and your spouse’s number is entered first on the return) and the exact amount of the refund request as reported on your income tax return. Enter the whole dollar amount of the refund you requested followed by the # sign. (Do not include cents.) For example, if you requested a refund of $375, enter 375#. You can only check the status of the refund for the current filing season by telephone.

Paper Returns: Due to the volume during the filing season, it takes 10 - 12 weeks to process paper returns. Until the return is processed, your return will not appear on our computer system and we will not be able to check its status or to give you information about your refund. NOTE: Please consider using one of the electronic filing options. Visit our Online Filing Page for more information.

Please Note: Even if you have an established payment plan with the Department, please understand that any refund due you from the IRS and or State of Connecticut will be applied to your bill and it is not considered your monthly installment.

More than 12 Weeks Since You Filed? If you mailed the return more than 12 weeks ago and have not received your refund or any other correspondence from DRS about your return, please contact DRS during business hours at 860-297-5962.

Refund FAQ's: Review the Refund answers in the Taxpayer Answer Center.

A Suggestion for filing your next income tax return: Most Connecticut taxpayers can use one of these paperless filing methods. Please consider one of these options when you file your next Connecticut income tax return. Visit our Online Filing Page for more information.

Report a Lost, Stolen or Missing Refund Check or Direct Deposit
Am I entitled to Interest on My Refund?

We are not responsible for a lost refund if you entered the wrong account information for a direct deposit.

In general, if you have an issue with your direct deposit, such as closing your bank account after you submitted your return, the financial institution will return the funds to us. Once the funds are returned, we will issue a paper check to the address indicated on your return.

The following are some common issues with direct deposits and how they are handled:

You omit a digit in the account or routing number of an account and the number does not pass our validation check. In this case, we will send you a paper check for the refund instead of a direct deposit.
You incorrectly enter an account or routing number and the number passes the validation check, but the designated financial institution rejects and returns the deposit to us. We will issue a paper check for the amount of that deposit once it is received.
You requested a Refund Anticipation Loan (RAL) or Refund Anticipation Check (RAC) through your preparer or preparation software. Usually this occurs when you authorize the fee for preparation to be taken from your refund. Even if you did not request a direct deposit, these types of refunds are directly deposited into the preparer’s financial institution, so you should contact the preparer for resolution.
If funds are not available or the bank refuses to return the funds, we cannot compel the bank to do so. The case may then become a civil matter between you and the financial institution and/or the owner of the account into which the funds were deposited.

The “Undeliverable Refund Search” service allows you to find out if your paper refund check was returned to us from the U.S. Postal Service. The service only includes information on paper checks for the current and previous tax year.

If you are expecting a direct deposit, see the "Direct Deposit Issues" tab.

You can use this service if the "Where Is my Refund" option indicates that your refund was approved at least 30 days ago.

If the service indicates that your check was returned, you can submit a request for us to resend the refund by mail.

If we send you a letter requesting more information, respond quickly so we can continue processing your return.

Electronically, submit your documents through the New Jersey Online Notice Response Service (NJONRS);
By mail, respond to the address indicated on the notice; or
In person, at the nearest Regional Information Center;

Note: For electronic submissions, you do not need a scanner to make a copy. Use your smartphone to take and share a clear and legible picture instead.

If you already responded

It may take several months to process your response as it takes more time to review a complicated return or one that has missing or inaccurate information. We process responses in the order we receive them.

Your refund can be used to pay debts you owe to:

The State of New Jersey, including any of its agencies.
The Internal Revenue Service.
Another claimant state/city that has a personal income tax set-off agreement with New Jersey.

If we apply your refund or credit to any debts, we will notify you by mail.

We pay interest on refunds that are issued six months after: