To use online banking products successfully, your contact information must be up to date. Like all online banking user interfaces, Bank of America's system provides you with the ability to update your address online. The system automatically confirms that your address is an actual U.S. Postal Service address before
allowing you to save it. Log into your Bank of America online account. Go to the "Help & Support" menu -- in the upper right-and corner of your screen as of publication -- to see the options, and click "Update My Contact Information." On the contact information page, click the blue "Update Contact Information" button. The page shows your mailing address and provides "Edit" fields for you to click, enter and
save your new mailing address. Bank of America suggests calling its customer service center if you need further assistance updating your mailing address. The content on this page is accurate as of the posting date; however, some of our partner offers may have expired. Please review our list of best credit cards, or use our CardMatch™ tool to find cards matched to your needs. Your billing address is an important piece of identifying information that your credit card issuer — or other financial institution — has on file. It not only allows your issuer to communicate with you, but it also helps protect you from credit card fraud or identity theft. Not sure what your billing address is and how to find it? Or moving and looking for a simple way to update it? Here’s what you need to know. What is a billing address?A billing address on your credit card is the address your credit card issuer associates with your account. While your billing address will often match your shipping address, they serve two different purposes. The following are the main differences between your shipping address and your billing address:
How to check the billing address for a credit cardThere are a few ways to locate your billing address if you are unsure of what you entered when you applied for your credit card: Check with mailed statementsIf you’re getting your credit card statements in the mail, it’s safe to say your physical address is your billing address. You can confirm that by checking the payment stub version of your bill — your billing address should be there. Check with electronic statementsMany credit cardholders, however, opt in for paperless billing. If that’s the case for you, you can find your billing address on electronic statements you’re getting from your card’s issuer. Alternatively, you can often find your mailing address by logging into your online banking account and checking your personal information. Some credit card issuer apps have virtual assistants that can guide you to the right place. When all else fails, you can always contact your issuer’s customer support. Sometimes you’ll be able to get your address through the automated voice system when you’re calling your bank; other times you might have to speak to a representative. How to change your billing addressIf you’re moving and need to change your billing address, you can use the following alternatives to change it: Use your credit card issuer’s website or appChanging your billing address online is the easiest way and takes minutes — just log in to your online account and edit the address in your profile. Call customer supportYou can also call the number on the back of your credit card and speak with a customer service representative to change your mailing address. Update your address via mailIf you’re used to mailing your credit card payments, you can write your new address on the back of your payment coupon, which often includes a space for address changes. On the front of the coupon, you’ll usually find a box where you can indicate that you’re changing the address — make sure to verify it. Change your address in personIf you prefer, some credit card issuers allow you to visit their branches if there’s a location nearby. There, you can speak with a representative who will update your mailing address for you. Whichever option for updating your address you choose, make sure to go through each of your credit card issuers. It might be a good idea to make a list so that you don’t miss any banks or other financial institutions and nobody else gets your financial documents instead of you. Changing your billing address with each issuerChanging your billing address with your credit card issuer is a simple process of either logging into your online banking or credit card account or calling the customer service line for assistance. Once you’re logged into your account, navigate to account settings or contact information to check and change your billing address.
How to solve billing address errorsIf you’re trying to add your debit or credit card to a merchant or shopping account, you may receive errors about the billing address. If that happens, here’s what you can do to resolve them:
After troubleshooting your billing address verification, if you’re still receiving error messages, reach out to the merchant or your credit card issuer directly for further support. Bottom lineCredit card issuers use your billing address to send your monthly bills and other information, as well as protect your account from potential fraud. Keep your billing address updated to ensure you’re not missing any important communication from your issuer and to keep your credit card account safe. Editorial Disclaimer The editorial content on this page is based solely on the objective assessment of our writers and is not driven by advertising dollars. It has not been provided or commissioned by the credit card issuers. However, we may receive compensation when you click on links to products from our partners. Ana Staples is a staff reporter and young credit expert reporter for CreditCards.com and covers product news and credit advice. She loves sharing financial expertise with her reader and believes that the right financial advice at the right time can make a real difference. In her free time, Anastasiia writes romance stories and plans a trip to the French Riviera she'll take one day—when she has enough points, that is. How do I change my bank billing address?How to change your billing address. Use your credit card issuer's website or app. Log in to your online account and change the billing address associated with your profile.. Call customer support. ... . Update your address via mail. ... . Update your address in person.. How long does it take for billing address to change Bank of America?You may have to wait up to 24 hours for the updated information to appear in your profile. For data retention questions, contact the participating company or government entity for additional information.
How do I change my physical address on Bank of America app?Log in to your online account from the Bank of America website or mobile app. Click the “Profile & Settings” tab, and from the “Your Contact Info” menu, select “Addresses”. Click “Edit” to update your address, and then the “Continue” button to review your changes.
Can I change the billing address on my debit card?Your Bank. Your bank will need to send you statements and verify your debit-card billing address when you shop online. If you have online banking, you may be able to update your address through your account. Otherwise, you can visit the bank in person or call its customer service line.
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