Where can I find my Order Number? Show The Order Number can be found in the description of the receipt that was emailed. The information and transactions completed on this web site are provided by the State of Hawaii Department of Health (DOH) as a public service. No posted information is intended to constitute legal or professional advice. The information available through this web site is NOT official information unless otherwise noted. This web site is intended for use by the public for the sole purpose of ordering vital records from the DOH. The information contained in this web site DOES NOT disclose any information found within the official vital records in the custody of the DOH. All information provided by the DOH through this web site is provided on an "as is" basis and DOH makes no warranties, express or implied, including Warranty of Merchantability and Fitness for a Particular Purpose, and makes no guarantees as to the accuracy of the information accessed, the timeliness of the delivery of the transactions, delivery to the correct party, preservation of privacy and security of users. No one shall be entitled to claim detrimental reliance on any views or information, whether provided by or accessed through this web site, or to claim any duty on the part of DOH to update posted information or to protect the interests of those accessing this web site. In no event shall the DOH, its divisions, employees or other parties be liable for damages of any nature whatsoever, arising from the use of or inability to use this website. The DOH uses reasonable efforts to provide accurate, complete and current information on this website; it does not, however, represent the information to be so. By accessing this web site, the user agrees that the DOH, its divisions, employees and other parties involved in creating, maintaining, or delivering the information contained therein shall be immune from any liability and damages arising from inaccuracies or incompleteness in the data provided. Due to the impacts of COVID-19 our processing times for applications through the mail are 8 weeks from the time they are received in the Office of Vital Records. Your application status will automatically be updated once your request has been processed. If you provided an email address, you will receive automated email updates. If you submitted your application to the Office of Vital Records less than eight weeks ago, there will likely not be a status update, as applications are processed in the order in which they are received. This feature provides you with the ability to check the status of your application at your convenience upon submission of your application to the Office of Vital Records. You will need Application (tracking) ID issued by the Office of Vital Records to access this service. For applications created online, you can find the Application (tracking) ID on the top right corner of your application form. Press ‘Track Application’ button to check the status of your application. Track Application Personal information contained on this form is collected under the authority of the Vital Statistics Act, R.S.O. 1990, c.V.4, as amended, and will be used to provide certified copies, extracts, certificates, or search notices and to verify the information provided and your entitlement to the service requested and for law enforcement and security purposes. It is an offence to wilfully make a false statement on this form. Questions about this collection should be directed to: The Deputy Registrar General, Office of the Registrar General, 189 Red River Road, PO Box 4600, Thunder Bay ON P7B 6L8. Telephone: Outside Toronto 1-800-461-2156 or in Toronto 416-325-8305, TTY/Teletypewriter (for the hearing impaired) 416-325-3408 or Fax: 807-343-7459. Thank you for placing your order on VitalChek.com. We are updating our website, so you might experience either the old or new version. Both versions process the orders the same way, so your order is safe and secure. If you have any questions, please contact customer support. Please enter the order number and PIN found on your e-mail confirmation or order receipt. Have a question about your order? Our records indicate that your order was originated in another branch of VitalChek. In order to ensure optimal user experience and accuracy, please check your Order Status at this address: VitalChek Order Status Customers |