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Best hotels in PhoenixWestin Phoenix Downtown333 N Central Ave, Phoenix, AZ, 85004 Spacious rooms, a rooftop pool and a Downtown location close to attractions like Chase Field and the Arizona Science Center make this a popular hotel for vacationers and business travelers. Valet parking makes it easy to leave your rental car overnight after a busy day of sightseeing. Sanctuary Camelback Mountain Resort and Spa5700 E McDonald Dr, Paradise Valley, AZ, 85253 Sat atop Camelback Mountain, few hotels offer such breathtaking views over the Valley of the Sun. Check into a suite or reserve a whole house for a truly peaceful stay. There are contemporary rooms, an infinity pool and Asian-inspired spa – forming a real sanctuary from the bustle of the city. Arizona Biltmore2400 E Missouri Ave, Phoenix, AZ, 85016 An iconic hotel, found south of Phoenix Mountains Preserve, the Biltmore was built back in 1929 and has hosted many esteemed guests – including Marilyn Monroe. It retains much of its historical charm, with an elegant vibe inside, and is surrounded by golf courses, tennis courts and ample green spaces. Best restaurants in PhoenixDurant’s2611 N Central Ave, Phoenix, AZ, 85004 Along the street from the Heard Museum and Phoenix Art Museum, this traditional steakhouse has been cooking up fine BBQ food for more than 70 years. Enter via the famous back door and pass through the kitchen to your booth, inhaling the aromas of lamb chops, juicy steaks and chicken livers sizzling away. Otro Café6035 N 7th St, Phoenix, AZ, 85014 Modern Mexican cuisine is served up in the airy, arty surroundings in north Phoenix. Start with barbacoa and eggs for breakfast or indulge in classic dishes for dinner, such as paella and asado chicken. For something unique, try their contemporary specials, like New Mexican enchiladas. Shinbay3720 N Scottsdale Rd #201, Scottsdale, AZ, 85251 Japanese cuisine is popular across Phoenix and this high-end, contemporary concept restaurant offers a quirky dining experience. Pull up one of the 15 seats around the counter for an omakase sushi tasting session, where the resident chef expertly selects your dishes. Best attractions in PhoenixMusical Instrument Museum4725 E Mayo Blvd, Phoenix, AZ, 85050 Around 20 miles north of Downtown, discover more than 6,000 musical instruments from around the world at this fascinating museum. Learn about the rich histories and cultural significance of the artifacts on display – and make some noise yourself, with the chance to play a variety of familiar and unfamiliar instruments too. Roosevelt RowPhoenix, AZ, 85004 The beating heart of Phoenix’s creative side is down Roosevelt Row. Admire the colorful street art decorating many buildings and walls as you drive through the neighborhood. For something more traditional, park up and step inside the modern art galleries of Modified Arts and Eye Lounge. Japanese Friendship Garden1125 N 3rd Ave, Phoenix, AZ, 85003 Enjoy a moment of peace in this garden, found just ten minutes north of Downtown. Its tranquil trails pass through oriental greenery and a koi pond. Attend a monthly authentic Japanese tea ceremony or one of the various workshops, scheduled as part of the garden’s packed events calendar. Prepay Terms
Cancellation Policy
Optional Coverages Acceptance of the Loss Damage Waiver relieves the renter and authorized additional drivers of responsibility for loss of, or damage to the Avis car, when they comply with the terms and conditions listed on the rental document jacket. At the time of rental, the customer must initial whether he/she accepts or declines the LDW and optional services. LDW and optional services must be signed for at the rental counter. If LDW is not accepted, the customer is financially responsible for the full value of:
Exceptions: In Wisconsin, if LDW is not accepted, the renter is liable for all loss or damage to the Avis car due to an accident or reckless, wanton behavior. In Illinois, if LDW is not accepted, the customer is financially responsible for the following types of damage, the responsibility amount varies based on car group rented ranging from $20,000.00 up to a maximum of $42,000.00 for rentals :
Canceling LDW Exceptions:
Loss of Use Global insurance coverages are always subject to change. Please verify at time of rental. Credit Card Policies Avis accepts most major credit cards as credit identification at the time of rental. The renter's name must be on the credit card. Accepted credit card list: Avis Charge Card, American Express, AT&T Capital, Diner's Club Int'l, Discover, China UnionPay, JCB, MasterCard, and Visa. Some locations may not accept each of the referenced cards. You may be subject to a credit check or present additional identification. Acceptable forms of additional identification are: Valid passport or travel visa, military identification, birth certificate, marriage license, ATM card with customer name printed on face of card, health care identification card with customer’s name printed on face of card or company/college/university identification with a photograph. In some cases, you may be required to present an alternate credit card. Avis may request an authorization hold against your account for the estimated rental charges of the rental, but reserves the right in its sole discretion to request an extra value to be based on certain factors as we deem appropriate:
While this hold is in place, the funds will not be available for your use. When the rental is over, we will process the reversal, but the bank may take time to post it back to the account. Note: Prepaid credit cards are not acceptable methods of credit identification to pick up a car at any location. One of the above mentioned cards must be presented. Prepaid credit cards are accepted at time of return only, if we can obtain full authorization from the card bank for the total charges due. Debit Card Policies This location does accept bank debit cards with the MasterCard or Visa logo at the time of rental for specific car groups with the following requirements:
Avis may request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole discretion, to request an extra value to be based on certain factors as we deem appropriate:
THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE. When the rental is over we will process the reversal but the bank may take time to post it back to the account. If you fail to return the vehicle as agreed, Avis will obtain additional authorizations from your account to cover the rental charges. Avis is not responsible for any returned checks or over-drafts based on this policy. Positive identification in addition to your driver's license may be required. Note: Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a car at any location. One of the above mentioned cards must be presented. Prepaid Debit/Gift cards are accepted at time of return only. Drivers License At time of pick-up, driver must present a valid, U.S.-issued driver's license and credit card (or debit card at participating locations) in the driver's name. If the driver's license is not issued in the U.S., you must present your drivers license and either a passport or a Canadian enhanced license in the driver's name. Public Liability and Property Damage Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance. Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival. Additional Driver Policy All additional drivers must be at least 25 years of age. The following are exempt from the additional driver fee but must meet all other driver requirements: the renter's employer or fellow employee when on company business and renting under a corporate account; the renter's spouse or domestic partner; the companion driver of a renter with a disability who has completed the non-licensed renter form; for insurance replacement rentals, company employees or family members who are designated on the insurance policy. All other additional drivers must complete and sign an additional driver form and present valid credit identification. A maximum of two additional drivers may complete a form. For all US states other than NV and NY, the additional driver fee is $13 per day per driver with a maximum charge of $65 per driver. The fee in New York is $3 per day per driver. The fee in Nevada is $11 per day per driver with a maximum of $55 per driver. Additional Fees
Age Requirements A customer renting a Luxury Car, Minivan, 12-Passenger Van, Full-Size SUV, Premium SUV, Standard Elite SUV or any vehicle in the Specialty/Signature Series/Cool Car categories must be at least 25 years old.
For all other car classes, a customer presenting a major charge card must be at least 21 years old. An underage surcharge of $27.00 per day will apply for renters 21-24 years old.
A customer presenting an acceptable bank debit card must be at least 25 years old. (See Debit Card Policies for acceptable car groups and full details.)
A customer presenting an Avis charge card, government-issued Visa/MasterCard or government travel/purchase orders can rent any car class at age 18 without an underage fee. DMV Checks At the time of rental, the renter or authorized driver may be subject to an electronic DMV check from the issuing state of the driver's license, or may be asked to sign a declaration attesting to specific criteria:
Fuel Policy Fuel Service Charge. Most rentals come with a full tank of fuel, but that is not always the case. Where available, if permitted by law, if you drive less than 75 miles, you acknowledge that we will add a flat fee to the rental, the amount of which will be disclosed on the Rental Contract and at the counter prior to rental. You may avoid this charge at time of return by providing a receipt for fuel purchased at which time the flat fee will be reversed from your total rental charges. If this subparagraph (a) does not apply, there are three refueling options: 1) If you do not accept the fuel service option, where available, at the beginning of your rental, and you return the car with less fuel than was in it when you received it, as we determine in our sole discretion, we will charge you a fuel service charge at the applicable rate per-mile or rate per-gallon specified on the Rental Contract or disclosed at the location. The per-mile rate is used if you do not buy fuel during the rental. To calculate this amount, we multiply the number of miles driven, as shown on the car’s odometer (or provided by the vehicle's telematics device), times the per-mile rate shown on the Rental Contract. The per gallon rate is used if you buy fuel during the rental and provide us with a receipt on our request, but the tank is not as full when you return the car as when you received the car (by using the factory installed gauge, rounded down to the nearest 1/8 tank), times the per-gallon rate shown on the Rental Contract. Although two methods are used for ease of calculation, the per mile and per-gallon rates produce approximately the same result. Some of our cars are equipped with onboard telematics which record the actual amounts of fuel in the gas tank. In the event your car has such a device, you will be charged for the actual amount of gasoline needed to fill the tank based on the reading of this device. 2) If you accept the fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will not pay us a fuel service charge. If you choose this option, you will not incur an additional fuel service charge, but you will not receive any credit for fuel left in the tank at the time of return. If you accept the partial fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will pay a fuel service charge for any fuel not covered by the partial fuel service option. The per-gallon cost of the fuel service option will always be lower than the fuel service charge. The cost of refueling the car yourself at a local service station may be lower than the fuel service charge or the fuel service option. You acknowledge that the fuel service charge is not a retail sale of fuel. 3) You may avoid a fuel service charge if you return the car with the fuel tank as full as when you received it and, if requested by us, present a receipt for your fuel purchase. If you put fuel into the car, you must use the correct fuel (having the grade of gasoline stated on the car fuel information decal, or on-road diesel). Do not use ethanol fuel even if the car states that it is a flex-fuel vehicle. No Show Fees
Rate Requirements Renters who have indicated a country of residence outside of the US will be required to present a non US issued drivers license and a non US issued passport OR an international airline ticket at the time of rental to qualify for the rate. Rental Options If you have added any of the following rental options to your reservations, terms and conditions may apply. GPS:
Gas Service Option
Roadside Assistance
SiriusXM®
Other Options
Rental Terms and Conditions SMS Policy Opt-in Opt-out Help Carriers Supported (U.S. only) Carriers Supported (Canada only) Complete Terms and Conditions & Privacy Policy: Warranty Privacy Fee Towing Towing is not permitted. Vehicles cannot be used to tow or push anything. A trailer hitch cannot be installed on the vehicles. Travel Into Other Countries Canada: Vehicles may be driven into Canada with no restrictions. The rental counter must be notified at the time of rental that
you plan to drive into Canada so the location can provide a Canadian Non-Resident Insurance Card (provided at no cost). Based on availability, one-way rentals may be allowed to some Canada cities. e-Tolls E-TOLL COLLECTION DEVICE AVAILABILITY TOLL PAYMENT TAG PASS E-TOLL SERVICE CONVENIENCE FEES E-TOLL UNLIMITED Available at participating locations in the following states: California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Ohio, Pennsylvania, Rhode Island, Texas, Vermont, Washington and West Virginia. OPTING OUT OF E-TOLL For more information on tolling, please visit avis.com/etoll or check at the time of rental. What terminal is southwest at PHX?The newest addition to Terminal 4, the Eighth Concourse, is open for business June 20, 2022. All eight gates in this final concourse in Terminal 4 will be used by Southwest Airlines.
How do I get to Hertz from Phoenix airport?Hertz (602) 267-8822
From the I-10, the rental car center is located off the Buckeye Rd. exit. After turning onto Sky Harbor Circle South, look for the rental car return facility and follow signs for Hertz. Location Hours: Location is open 24/7.
How do I return my car to the Phoenix airport?Phoenix Sky Harbor Rental Car Return
Sky Harbor car rental returns are located at the PHX Rental Car Center located at 1805 E Sky Harbor Circle South, Phoenix, AZ. Return your PHX car rental and contract to a Budget employee the shuttle will take you back to your airport terminal for your return flight.
Why is Phoenix sold out of rental cars?But because of the spike in demand, vehicle availability has been more limited. "Fleets are currently tighter in the car rental industry than they were before the pandemic but we are working hard to ensure we have vehicles in the places where we're seeing strong demand like Phoenix," Luster told The Republic by email.
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