Bank of america edd debit card envelope

Q: How can I track my EDD debit card in the mail?

Your states unemployment website will inform you of when you can expect to receive your debit card. This can take a few weeks after you file your claim, so its a good idea to be careful with your budget until your card arrives. States typically use standard mail to send your card, so no tracking is available.

The Why Guy looks into why some unemployment-related mail for people in California is being sent from out of state.

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FOR IMMEDIATE RELEASE
Does my EDD card come in a Bank of America envelope?
How can I track my EDD debit card in the mail?
Does Bank of America send EDD card?
Can I get a replacement EDD card at Bank of America?

SACRAMENTO, Calif — Today's Why Guy question from Siggie Stillman; "Why does the State of California EDD have a return address in Gray, Tennessee? I got this from the 5 o'clock news story today. Please look into this. Why Tennessee?!"

If you've done unemployment business with the Employment Development Department in California, you've gotten a letter with a return post office address in Gray, Tennessee.

Gray is a small town of just 1,200 residents with a small post office that must be overloaded with California return mail these days. Gray has a Sittin' Bull restaurant and a China Luck Buffet and a full complement of fast-food eateries. There's one pharmacy, Walgreens. It's about ten miles outside of the bigger Johnson City, Tenn.

The State of California is using Bank of America as its unemployment bank and Gray, Tenn. is where the bank's debit card services are located.

However, there are no Bank of America branches in Gray, nor any buildings we could find listed with the company's name.

But, Bank of America says it's a real thing.

"I can confirm that the Gray, TN return address is a legitimate address for the bank's card program," said Louise Hennessey, Vice President of Bank of America.

So, if you notice Gray, Tennessee on your EDD envelope, it's not a scam. It's just where your debit cards are being mailed from.

EDD Fraud

EDD is working to stop fraudulent unemployment claims, and many people have reported getting debit cards sent to their address with other people's names.

If you receive one of these debit cards, or any suspicious mail from EDD, here is what it suggests you do:

"Send the mail items directly to EDD investigators through EDD PO Box 826880, MIC 43, Sacramento, CA 94280-0225.
Write “Return to Sender” on the envelope and provide it directly to your mail carrier instead of leaving it in the mailbox. Envelopes that may contain debit cards that have yet to be activated can also be returned to sender. The cards are sent on behalf of the Bank of America from an address in Tennessee.
Or at the very least, destroy the items instead of throwing them away to help us ensure they don’t fall into the wrong hands."

FOR IMMEDIATE RELEASE

May 11, 2022

TRENTON – New Jersey Unemployment Insurance (UI), Temporary Disability Insurance (TDI), and Family Leave Insurance (FLI) claimants who have received benefits on a debit card in the past 18 months will be issued new cards from a new provider this month.

The New Jersey Department of Labor and Workforce Development (NJDOL) has partnered with New York Community Bank, known in New Jersey as Garden State Community Bank, to provide UI, TDI, and FLI benefits to claimants who receive their benefits on a debit card.

Claimants should look for their new debit card to arrive in the mail starting May 11. The card will arrive in a plain white envelope with an Omaha, NE return address. The envelope might look like junk mail – don't throw it away!

Claimants who have provided the Department with cell numbers are receiving text messages to advise them that a new benefits debit card will arrive in the mail.

“We are pleased to have a new partner in New York Community Bank, and we look forward to working with them for years to come to reliably deliver benefits to our claimants in the most convenient way for them,” said Labor Commissioner Robert Asaro-Angelo.

The current provider, Bank of America, did not bid to renew its contract in New Jersey or other states in 2021, necessitating the transition to a new debit card provider.

The new cards can be used beginning May 18. Funds already issued to Bank of America debit cards can be drawn as normal through August 25. All Bank of America debit cards used to receive New Jersey UI, TDI, and FLI benefits will be deactivated on August 26.

By September 26, claimants should transfer any remaining benefits funds from their Bank of America benefits card account to their own checking or savings account by selecting the “Transfer funds” option from their Bank of America prepaid card account or by using the mobile app. After September 26, claimants should call Bank of America using the number on the back of their debit card to have their remaining balance mailed to them by check.

Since March 2020, NJDOL has distributed nearly $38 billion in UI benefits to more than 1.6 million claimants, while the TDI and FLI programs together have supported more than 250,000 claimants with more than $1.6 billion in benefits.

For more information and updates on the debit card transition, please visit www.nj.gov/labor/bank/.

To learn more on the benefits available to New Jersey workers, visit myunemployment.nj.gov and myleavebenefits.nj.gov.

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Does my EDD card come in a Bank of America envelope?

If you choose to receive payments via a debit card, Bank of America will mail you a card once benefit payments are available.

How can I track my EDD debit card in the mail?

Your state's unemployment website will inform you of when you can expect to receive your debit card. This can take a few weeks after you file your claim, so it's a good idea to be careful with your budget until your card arrives. States typically use standard mail to send your card, so no tracking is available.

Does Bank of America send EDD card?

About your EDD Debit Card If your card has expired, a new card will automatically be sent to you once funds are available. Note: If you were issued a card before 2015, you must visit Replace my Card or contact Bank of America at 1-866-692-9374 (TTY: 1-866-656-5913) to request a new one.

Can I get a replacement EDD card at Bank of America?

If your card is lost, stolen, or damaged, it can be replaced at no cost to you. If your card has been lost or stolen, you must contact Bank of America at 1-866-692-9374 (TTY: 1-866-656-5913). If your card is damaged, you can order a replacement card online by visiting the Bank of America debit card website.