Apple tv app not working on tcl roku tv

Last Updated on October 16, 2022 by Mark Roberts

Apple TV is a well-known online streaming platform available on various streaming devices, including Roku. However, several Roku users have been experiencing issues such as Buffering, loading issues, video not being available and not being able to log into the app.

You must have searched so many times, why apple tv not showing up on roku, apple tv won’t load on roku, can’t find apple tv on roku.

And there can be various reasons for this that we will discuss in this article, along with the solutions for how to fix Apple TV Plus not working on Roku.

There can be several reasons why Apple TV is not working on Roku, and now, we’ll list all those possible reasons:

• Server issue with Apple TV
• Unstable Network Connection
• Minor Bugs
• Hardware issues with Roku device

How to fix Apple TV not working on Roku?

We’ll show you how to fix issues with the Apple TV not working on the Roku device. If the first method fails to resolve the problem, we recommend that you try the other. Let’s take a closer look at these methods:

1. Removing and Adding Apple TV App again

When you have problems with the Apple TV+ app, such as glitches or frequent streaming errors, the first thing to do is reinstall and add the channel, as it may help it work better. The built-in cache is cleared, minor bugs are fixed, and the app’s memory is reset when you uninstall and reinstall the app again.

2. Restart your Modem or Wi-Fi Router

The Apple TV service will be unavailable if you have an unstable or slow internet connection. Resetting your router and modem will usually solve the problem. Unplug and replug your Wi-Fi router or modem, then reconnect the connection to your television to see if the problem persists.

3. Log out and log in to Apple TV Account

If you recently updated your Apple TV account password, the changes have not yet been reflected on the account. Launch the app, log out of your account, and re-login with your new details. Signing out and returning to your Apple TV account can re-sync the device and data. This may help to resolve the issue. 

4. Restart your Roku Device

Many issues can be resolved by restarting the Roku streaming device. It will not allow any background apps to operate and disable the platform from consuming internet traffic. Restarting the Roku streaming device may also help resolve any hardware problems.

5. Reset Roku to factory defaults.

Try resetting the Roku device to factory default if everything else fails. While this is a severe step, if there is any problem with your Roku device, such as Bugs, resetting it to default can help fix issues. However, make sure to try the steps mentioned above first.

6. Reset Roku Remote

There are times when there’s an issue with your remote when an app doesn’t respond well. There might be connection issues with the Apple TV app and Roku using the Roku remote. Try resetting the Roku remote to ensure you don’t have any problems.

7. Contact Apple TV Support

Contact Apple TV support and report the issues that you are facing. You can use their official website to report the issue or contact them directly through their customer care service number. Their experts will help you with any issues.

8. Contact Roku Support

If none of the methods seems to work for you, contact Roku customer support and report the issues you’re having with the platform, and they will provide technical support. You might also visit the Roku community to see if others have the same problem.

Conclusion

This article gives a detailed explanation on how to fix the Apple TV not working on the Roku issue. The methods suggested above to improve Apple TV’s functionality have proven useful for many users. I hope you liked reading it.

Apple TV is not just available with iOS devices but it is also compatible with other streaming devices like Roku. Now, if you have a Roku TV or a Roku streaming player at home, you can enjoy using it with your new Apple TV and access tons of fresh content including Apple TV Plus. But, you have to make sure that you are using a compatible device to the right Apple TV model.

Many users have complained that their Apple TV app is not working on their Roku device. In some cases, the error occurs after signing in their account. In other cases, they say that some videos cannot be viewed on their device when using Apple TV Plus or they are unable to log in to their account at all.

If you have experienced the same problem, there are ways on how you can fix it. Check out the methods below on how you can fix the Apple TV app issue on your Roku device.

Fix Apple TV App and Apple TV Plus Not Working on Roku

Method #1 – Restart Your Roku Device

1. To restart your Roku device, locate the Home button on your remote and press it five times.
2. Now, press the Up arrow only once.
3. Press the Rewind button two times.
4. Look for the Fast Forward button and press it twice.
5. Your Roku device will restart. After the process is finished, you can try launching the Apple TV app.

Take note that the method will not only restart your Roku device, it will also clear the cache. So, if you want to clear the cache on your Roku, you can follow the same process.

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Method #2 – Uninstall and Reinstall Your Apple TV App

1. On your remote, press the Home button.
2. Look for the Apple TV App.
3. Once you have highlighted the app, press the Star button on your remote. It will launch the Options Menu.
4. From there, choose the Remove Channel.
5. Confirm your action.
6. Restart your Roku.
7. Now, you can reinstall the Apple TV App.
8. On your remote, press the Home button.
9. Navigate to the Streaming Channels on the left side of the screen.
10. You can either search for the Apple TV app on the list of use the search box and type Apple TV.
11. Press the OK button on your remote to open the app.
12. Select Add Channel.
13. After you have successfully installed the app, sign in.

Method #3 – Make Sure you Are Using the Right Apple ID

Some people have more than one Apple ID. If you have more than one Apple ID, you may have entered the incorrect ID to sign in on your Apple TV app. Sign out your account first and sign in the right ID.

Method #4 – Update Your Roku Device

1. Go to the Settings.
2. Select System and choose System Update.
3. Make sure your Roku device has the latest software version. Install any available updates.
4. After updating your Roku, restart the device and try signing in to your Apple TV app.

Which of the methods above helped you fix the Apple TV error on Roku? Let us know in the comments below.

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